Page 1 of 1

Action telling me to pay again.

Posted: Fri Dec 26, 2014 2:13 pm
by tonyproduction1
I bought action a few months ago and made a few video than I had a computer virus and I had to boot from cd. Now when I decide to record a video but it says that my trial is up and I need to buy it.

Re: Action telling me to pay again.

Posted: Fri Dec 26, 2014 2:16 pm
by tonyproduction1
I know the correct email and I have the receipt for it too.

Re: Action telling me to pay again.

Posted: Fri Dec 26, 2014 11:04 pm
by radi
You can activate it with the same serial number as before.

Re: Action telling me to pay again.

Posted: Sat Dec 27, 2014 3:07 am
by tonyproduction1
I went into my email and look at the purchase confirmation. It states my serial code. When I open the action it says in order to activate it, you type the license for and the serial number. I don't know if I have to put in my name or my father's because on the receipt it says dear my father's name and then the receipt.

Re: Action telling me to pay again.

Posted: Sat Dec 27, 2014 3:22 am
by tonyproduction1
Thank you guys, I could finally record more videos!