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Action Crashing / Corrupting files

Posted: Thu May 28, 2015 10:30 pm
by deepspace1
Hello. I am not sure if anyone else has this problem but Action seems to have trouble recording for a long duration. More times than not if my duration of recording strays too far past 20mins, there becomes a great possibility that Action will freeze.

The most annoying thing is the HUD will continue to work, the counter will continue to tick, the FPS will be accurate, and there's no signs of problem until one notices that the recording will not stop via the hotkey. Switch to the Action program window and it will just be frozen, and Windows will throw up "Not responding" after a little while. (and yes, I have left it here for hours, even overnight, hoping it would recover; but nope never does!

This has been an issue on this computer, and a identical computer I use elsewhere. IF I am -really- good at splitting the files at about 20 mins, I never really have any issues. It would be nice if Action can't handle recording for long periods of time, that it have the ability to auto-split files at a particular run-time. My external is littered with files that over the time I've owned Action (over a year now) are corrupt and unplayable (all of them, in MP4 format, running 5+ gigs, 30+ minutes in runtime).

I have tried to rescue these files with every way of MP4 recovery I can find (because I record using either NVENC, since it became available, or Intel Quick Sync. Oh, and recording format/compression makes no difference on Action crashing or not. IQS, NVENC, or AVI, all do it.)... Recovery programs just don't work or jumble the video into a pixelated mess.

So much good work lost from this problem, I save the corrupted files on my external HDD in case someday someone makes a program that can rebuild them (since I assume all the video and audio is intact, just the file wasn't finished out properly)

Assuming it was drivers, or Action needed some updates to help its stability, I've sat and tried to work around the problem (jumping ship to other screen-cap software when I needed something I could rely on for really important recording!) I've never had another screen-cap software crash, or yield a corrupted file.
Yet here I am, a year later, a ton of updates... Still no resolution to the issue.
So I thought I'd finally bring it up on the forums.

Action Version: 1.24.3.0
Recording Resolution: 1080p (60fps)
Recording Mode: Video (Any)

Windows and Hardware
OS: Windows 8.1
Video Card: Nvidia GT 750m
CPU brand and model: Intel I7-4770s
Memory: 16 GB
Monitor Resolution: 2560x1440