d_lamboy
Posts: 2
Joined: Fri Jun 12, 2015 5:48 am
PC Specification: CoreI7 920, Radeon R290x, Windows 10

Action wont start

Fri Jun 12, 2015 5:58 am

Since 1 week action completely refuses to start.

I use it on Windows 10 since about 3 Months without any major issues.
Suddenly after I returned from my holidays, I tried to record a game, but Action just shows the Splash Sceen for a second and then just does nothing anymore.

When I start Task Manager I see 3 processes running (see action_1.png)


I can wait for a day and the GUI won't come up.

Before we start with the dxdiag requests: I searched google for solutions already and never was a dxdiag leading to something.

Following approaches I tried meanwhile:

1. Uninstalling Action, cleaning registry, reboor, re-install .... no success
2. shutting down windows firewall ... no success
3. running in Windows 7 compatibility mode ... no success
4. starting action over direct x64 executable (not desktop shortcut) ... no success
5. unplugged 2nd and 3rd Display ... no success


I know support and community will focus on the "Windows 10 is not yet releaset so its not supported" statements, but thats nonsense. Action works fine with Windows 10 and it worked fine with the current build as well.

I see this issue more often when I google for it and its also happening at least for Windows 8 (8.1) as well. And Windows 10 is practically the same as Windows 8. So I hope there will be a solution as I have bought this software and want a decent support therefore ;P
Attachments
action_1.png
Task Manager
action_1.png (34.26 KiB) Viewed 4485 times

User avatar
radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Action wont start

Sun Jun 14, 2015 7:51 pm

Check if your screen refresh rate is not set to 30Hz.
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d_lamboy
Posts: 2
Joined: Fri Jun 12, 2015 5:48 am
PC Specification: CoreI7 920, Radeon R290x, Windows 10

Re: Action wont start

Sun Jun 14, 2015 7:55 pm

I managed to solve the issue, as I found in Event Viewer that the action process got an DX9 error when trying to start.

The solution was to re-install my actual graphics driver!

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