djmerete98
Posts: 1
Joined: Fri Jul 10, 2015 5:38 pm
PC Specification: Windows 8.1

Help with "Critical Error 103"

Fri Jul 10, 2015 5:44 pm

Every time I try to open the application is says "Critical error 103: Failed to initialize product. Please try reinstalling." but every time i try to reinstall it, it gives me the same error. Is there anything specific i have to do to fix it or install it in a special way? Thanks!

yareth alejandro
Posts: 3
Joined: Wed May 11, 2016 9:06 pm
PC Specification: windows 10 2GB DDR3 64 bits

Re: Help with "Critical Error 103"

Wed May 11, 2016 9:19 pm

oye ya te soluciono el problema?

User avatar
radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Help with "Critical Error 103"

Fri May 13, 2016 5:57 pm

Critical error 103 occurs if Action! cannot identify one of its files due to lack of digital signature or one of the file is not compatible with current version. Please try following steps below to completely re-install Action. You will need your serial number to activate your product again.
1. Uninstall Action!
2. Press Start and then type "Regedit" in search and press Enter.
2. Go to the following path: HKEY_CURRENT_USER/Software/Mirillis/
3. Remove Action! catalog.
4. Reboot your PC.
5. Install Action! again. Make sure that your installer file comes from official website - www.mirillis.com (if you have not purchased Action! through Steam).
You can activate Action! with the same serial number as before.

These steps should restore your Action! settings to default.
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