Welchy10
Posts: 1
Joined: Thu May 07, 2020 1:37 pm
PC Specification: i9-9900k, RTX 2070 Super, Windows 10 Pro

Re: Action! crash upon ending the recording process

Thu May 07, 2020 1:49 pm

This has just started happening for me now as well after updating to release 4.6.0. Only fails on MP4 recording. AVI is fine.
Have completely uninstalled Action and reinstalled no success. GFX drivers are up to date.

Windows 10 pro
RTX 2070 Super
i9-9900k

Settings

MP4
NVIDIA NVENC
1080p
60 FPS VFR
Active Screen = Desktop 1 (tried with 1 and 2, doesnt work)

Copying info from another post:

Does Action! crash only in MP4 format but not in AVI?
Yes, AVI records and exports fine
Do you use any external USB audio devices?
Normally I record to a USB3.0 Ex HDD. But on this occasion I am trying to record directly to internal SSD drive. I have an external USB 3.0 hub plugged in, with microphone, elgato capture card plugged into it.


dx diag report
DxDiag.rar
Please assist.

Piotr
Posts: 1254
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Action! crash upon ending the recording process

Fri May 08, 2020 6:16 am

Welchy10 wrote:
Thu May 07, 2020 1:49 pm
This has just started happening for me now as well after updating to release 4.6.0. Only fails on MP4 recording. AVI is fine.
Have completely uninstalled Action and reinstalled no success. GFX drivers are up to date.

Windows 10 pro
RTX 2070 Super
i9-9900k

Settings

MP4
NVIDIA NVENC
1080p
60 FPS VFR
Active Screen = Desktop 1 (tried with 1 and 2, doesnt work)

Copying info from another post:

Does Action! crash only in MP4 format but not in AVI?
Yes, AVI records and exports fine
Do you use any external USB audio devices?
Normally I record to a USB3.0 Ex HDD. But on this occasion I am trying to record directly to internal SSD drive. I have an external USB 3.0 hub plugged in, with microphone, elgato capture card plugged into it.


dx diag report
DxDiag.rar

Please assist.
Install version 4.5.0 and see if it works: http://downloads.mirillis.com/files/act ... _setup.exe
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Luk
Posts: 5
Joined: Sat Sep 15, 2018 9:10 am
PC Specification: Amd 6300 a4 ,Ram 8Gb, w10 x64, gt710 2G

Re: Action! crash upon ending the recording process

Wed Oct 28, 2020 12:25 pm

Piotr wrote:
Fri May 08, 2020 6:16 am
Install version 4.5.0 and see if it works: http://downloads.mirillis.com/files/act ... _setup.exe
Same for me , crash in last version 4.12.2 and 4.5.0 with sound activated , if I deactivate it, if it records normally in mp4

Weezo
Posts: 1
Joined: Mon Nov 16, 2020 8:41 pm
PC Specification: Cpu 15 8300h, nvidia 1050, win 10

Re: Action! crash upon ending the recording process

Mon Nov 16, 2020 8:44 pm

I had this problem. Then i went to SECONDARY SOUND DEVICE (Microphone) and make sure I select "Realtek Hi Def Audio". In other words I had to make sure that my secondary audio was set to the system audio card as opposed to any other audio I had connected to my system (like bluetooth stuff). Once I did that, the crashing stopped.

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