Piotr
Posts: 922
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Action! crash upon ending the recording process

Tue Dec 18, 2018 7:23 am

Try recording on internal HDD/SSD.
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weilar
Posts: 3
Joined: Sat Sep 29, 2018 2:56 pm
PC Specification: I5 - 3.2 / 32 Gb / GTX 1050 TI / 2 TB HD

Re: Action! crash upon ending the recording process

Wed Dec 19, 2018 10:46 am

Piotr wrote:
Tue Dec 18, 2018 7:23 am
Try recording on internal HDD/SSD.
Same result, Action crashes.

Is there any way to recover an old version of Action?, Version 3.4 was working really fine.

Thx.

Nonny
Posts: 2
Joined: Tue Dec 18, 2018 1:06 am
PC Specification: Intel i7 5960x, Nvidia Strix GTX1060

Re: Action! crash upon ending the recording process

Thu Dec 20, 2018 4:20 pm

Hello,

I didnt read all the entrys here but maybe it helps , i had also when closing a recording crashes , usally when i took a record in game with 720p more then 30 til 40 minutes , it was not possible to record longer then that , a real pain in the neck , for me the solution was :

Add to Avast! Virus scanner an exeption in "File/Archiv" protection AND also in "Behavor or Heuteretic Protection" , because Avast! is scanning EVERY "newly generated Files" SO sometimes it takes so long that Action! was crashing because of that ! ... the exeption lines made it work no matter how many time i am recording now , like 1h and 40 minutes game play NO PROBLEM anymore! So is there Avast! in use THIS can be the problem of the crashes when no exeption line a inserted , in the list has to be excluden the Action! folder and then it should work , for me it was :)

SORRY for my english and i hope maybe it helps !

Nonny

Tsura
Posts: 1
Joined: Wed May 29, 2019 6:58 am
PC Specification: gtx 1060 6gb, i5-4670k@4,0 ghz, win 10

Re: Action! crash upon ending the recording process

Wed May 29, 2019 7:07 am

Hi.

From paste few months I have this problem with my Action! After every recording it crashes and restarts. Sometime it happens also few seconds after starting a record.

My settings doesn't matter. It crashes when i use avi, mp4, different folders on different drives (ssd, hdd). It happens when i record one soundtrack or 3 of them. Also doesn't matter if i have any antivirus tool running in background.

Do you have any solutions for this problem?

thebigbishop
Posts: 1
Joined: Thu Jul 11, 2019 4:49 am
PC Specification: Windows 10, i7-6700, HP Bang & Olufsen

Action crashing after recording.

Thu Jul 11, 2019 5:13 am

About two years ago I purchased this software, and had been using it to record 30+ minute videos for about a year following; as of the past 6 months this software has refused to work for me. Pretty much everything works well for me up until the recording reaches up to 5 seconds. The problem happens when I end the recording, and the entire software crashes and takes a whole 2 minutes to end the task.

Windows 10
Intel(R) HD Graphics 530, Intel(R) Core(TM) i7-6700
HP ENVY 750-137c

User avatar
Watchman
Mirillis Team
Posts: 71
Joined: Fri Dec 11, 2009 3:16 pm
PC Specification: Core i9-7940X, nVidia RTX2080 SLI, Win10

Re: Action crashing after recording.

Thu Aug 08, 2019 8:24 am

thebigbishop wrote:
Thu Jul 11, 2019 5:13 am
About two years ago I purchased this software, and had been using it to record 30+ minute videos for about a year following; as of the past 6 months this software has refused to work for me. Pretty much everything works well for me up until the recording reaches up to 5 seconds. The problem happens when I end the recording, and the entire software crashes and takes a whole 2 minutes to end the task.

Windows 10
Intel(R) HD Graphics 530, Intel(R) Core(TM) i7-6700
HP ENVY 750-137c
Hi,

Can you please let us know it this only happens with MP4 videos or AVI as well?

Myrakiel
Posts: 1
Joined: Wed Oct 16, 2019 1:19 pm
PC Specification: Intel I7, Geforce 1070 GTX Ti SLI, W10

Re: Action! crash upon ending the recording process

Wed Oct 16, 2019 1:42 pm

Your Action video recording settings:
Capture: Screen
Format: MP4
Acceleration: Nvidia Nvenc
Dimensions: 1080p
Images: 60FPS cfr
Screen: Desktop 2
First source: default
Volume: 100%
Secondary sound source: no
Webcam: no

Your Action audio settings:
Perip: default
Format: Mp4 audio
Microphone: always recording
Silence: record

Does Action! crash only in MP4 format but not in AVI?
It crashes for both

Do you use any external USB audio devices?
Yes

DxDiag report of your PC
DxDiag.zip
(15.64 KiB) Downloaded 13 times
Thank for your help.

Piotr
Posts: 922
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Action! crash upon ending the recording process

Thu Oct 17, 2019 5:55 am

Myrakiel wrote:
Wed Oct 16, 2019 1:42 pm
Your Action video recording settings:
Capture: Screen
Format: MP4
Acceleration: Nvidia Nvenc
Dimensions: 1080p
Images: 60FPS cfr
Screen: Desktop 2
First source: default
Volume: 100%
Secondary sound source: no
Webcam: no

Your Action audio settings:
Perip: default
Format: Mp4 audio
Microphone: always recording
Silence: record

Does Action! crash only in MP4 format but not in AVI?
It crashes for both

Do you use any external USB audio devices?
Yes

DxDiag report of your PC
DxDiag.zip

Thank for your help.
Try two things:
- go to settings -> audio and disable "record sound" option
- disable antivirus software
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