Page 9 of 13

Re: Action! crash upon ending the recording process

Posted: Sat Mar 24, 2018 3:33 pm
by maitrishah1
Please try removing or moving to another location all your video files from your video output folder. Once your video folder is empty please run Action! and see if it's still crashing. awesomethis

Re: Action! crash upon ending the recording process

Posted: Mon Apr 30, 2018 9:04 pm
by MikeFox88
I had this problem some time ago but it was fixed for me after some updates (cant remember now which update was). But now, after the 3.1 release, the problem is happening again. Tryed many configs and options with no success. Updating it to 3.1.1 didnt solve the problem either.

Specs:
- AMD Ryzen 7 1700
- 16GB RAM
- GeForce GTX 970 Windforce (drivers up to date)
- Win 10 Pro

Re: Action! crash upon ending the recording process

Posted: Mon May 28, 2018 9:17 pm
by MikeFox88
Problem persists on version 3.1.4, its still crashing.

Re: Action! crash upon ending the recording process

Posted: Tue Jun 05, 2018 2:18 am
by pangimo
Yes The updated Action still crashes when trying to stop recording in mp4. also it keeps resetting my save file location to the original one

Re: Action! crash upon ending the recording process

Posted: Wed Jun 06, 2018 5:35 am
by Piotr
Please contact our technical support via support@mirillis.com

Re: Action! crash upon ending the recording process

Posted: Thu Jun 07, 2018 9:24 pm
by pangimo
Piotr wrote:
Wed Jun 06, 2018 5:35 am
Please contact our technical support via support@mirillis.com
I have 3 times all 3 of my emails have been ignored.

Re: Action! crash upon ending the recording process

Posted: Sat Jun 23, 2018 11:58 am
by Borudagaming
Hello Mirillis. I know that this post is from 2015, but from last update it is hapening to me AGAIN. This are my settings...

VIDEO:

·Normal
·Bitrate 80%
·Entrance Range full
·Record using all nucleus ON
·Record ... On
·Visualice ... On

·MP4
·NVIDIA NVENC
·1080p
·60 fps
...

AUDIO:

·Audio dispositive: System (and record System sounds On)
·AAC 320 kbps
·No auxiliar audio.

I'm using Windows 10, with 8Gb RAM (using only 5,96), AMD A10-7700K Radeon R7 (10 Compute Cores 4C +6G 3.80 Ghz), graphics NVIDIA GeForce GTX 1050TI (NO HDR).

Please solve the problem, i have already lost a lot of videos because of this... :? :?

Re: Action! crash upon ending the recording process

Posted: Mon Jun 25, 2018 7:28 am
by Piotr
Try adding the video output folder to the exclusions in antivirus software.

Re: Action! crash upon ending the recording process

Posted: Thu Jun 28, 2018 8:20 am
by MikeFox88
Piotr wrote:
Mon Jun 25, 2018 7:28 am
Try adding the video output folder to the exclusions in antivirus software.
Problem persists. Also, version 3.1.6 didnt solve the problem either.

Unfortunaly, I'm being forced to switch to OBS due to this problem, thats the only solution I've found out so far. I used to like Action! so much, thats so sad that the only solution for such a critical problem is switching to another program. :(

I hope you guys @MirillisTeam can find a solution for this and release it on the upcoming updates, so we, customers, can switch back to Action! as soon as possible.

Re: Action! crash upon ending the recording process

Posted: Thu Jun 28, 2018 12:06 pm
by mechcalvin
My recording did not crash upon ending the recording process, instead the video is trimmed the last 5-10 mins of the video, it almost feels like the video didn't finish processing and only output part of the video