radi wrote:Guys, I've decided to made an individual thread about Windows 10 since there is a group of users that experience different issues with new Windows system. Most of the issues are related to Windows upgrade from lower version to 10. We suspect that during the upgrade each user system environment is acting differently leaving some of the files, registry entries etc. This thread will be constantly updated as the new solutions comes up.
I can't run Action. What should I do?
At first please make sure that your Windows 10 has been correctly installed. Try running your Windows in Safe Mode and see if you can run Action.
I can start Action in Safe mode but not in Regular mode
That's a tough one because it seems that there is a third party process or application that is blocking Action to load all its files. It's usually the anti-virus software or application that works similar to Action. The easiest way to find out which process is the cause is to compare process list from Safe mode and Regular mode.
How about re-installation?
This may also be helpful for users who experience issues after upgrading their Windows to Windows 10. Follow steps below to completely re-install Action. You will need your serial number to activate your product again.
1. Uninstall Action!
2. Press Start and then type "Regedit" in search and press Enter.
2. Go to the following path: HKEY_CURRENT_USER/Software/Mirillis/
3. Remove Action! catalog.
4. Reboot your PC.
5. Install Action! again. Make sure that your installer file comes from official website - http://www.mirillis.com (if you have not purchased Action! through Steam).
You can activate Action! with the same serial number as before. These steps should restore your Action! settings to default.
How to report an issue if these tips above where not helpful?
At first make sure to provide all necessary information about your case. It's good to post your diagnostic report as well. If you want to make your case solved put some effort to explain what's happening on your side.
I've tried that. The only thing I get is the splash screen & then a sound notification that something didn't go right but nothing telling me what exactly is wrong.marcosdipaolo wrote:Just clean install (uninstall, delete Mirillis folder at Program files (x86) and also at HKEY CURRENT USER at the registry) and install again.
If you are or ever tried to execute it in compatibility mode erase that option, it makes it buggy and it doesn't record video.
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