Page 1 of 1

Action crashing on save of MP4

Posted: Sun May 08, 2016 2:24 pm
by delushin
Hi All,

Just recently I have started to have crashes when Action is trying to save my game recordings using the MP4 format.

OS: Windows 7
Video Card: GTX 980
Memory: 16 GB
Monitor Resolution: 1920x1080
Video Editor: Adobe CC
Game Problem: Any recording in MP4 whether it be screen or in game
Video Type: MP4

Of course I can save AVI no worries but I have saved hours and hours of videos and game recordings with MP4 and I want to find out why I can't without crashing anymore. As weird as it might sound but recording AVI seems to take up more space as well, although I haven't really taken the time to look at that?

Please let me know if you need anything else.

What I have tried:

Complete reinstall with regedit
Deleting of other recordings in the folder its saving to
Change of the the folder all together to a new one
Updated all drivers

Re: Action crashing on save of MP4

Posted: Wed May 11, 2016 4:05 am
by delushin
So this is the place for support yet there is no support?

Thank you for the product guys but I think its time to go elsewhere, refund request incoming.