Critical Error 104 occurs if user has blocked our website, its hosts or ip address in firewall or in hosts file. It's usually caused by third party 'activators' for Action. To remove this kind of activity we recommend to reset your firewall settings and hosts file back to default.
Here is Microsoft guide to reset:
Firewall Settings:
http://windows.microsoft.com/en-us/wind ... l-settings
Hosts settings:
https://support.microsoft.com/en-us/kb/972034
After following guides above you should be able to use our software properly again.