Page 1 of 1

Action freezes after taking screenshot

Posted: Thu Jun 09, 2016 11:52 pm
by zhker
Well, it did not happen in prev. versions of Action, but is now in latest version.
Here's what happens:
- Webcam recording is on
- The game captures perfectly
- When I need to take a screenshot, I press a Hotkey to hide webcam from recording
- Screenshot is saved
- The webcam preview instantly freezes (on the Action HUD)
- The game itself continues to be captured by Action WITHOUTH webcam, but no Hotkeys work anymore on any function
- Quit a game
- Kill the process in the task manager
- Run the game and Action again.

So, If I take a screenshot WHILE pausing webcam recording - Action freezes (and I have to end it through killing processes for it to start responding again), but keeps on recording until I kill the task from Task List.

Simply put: after each screenshot in ANY game I have to quit the game, kill the Action processes, run the game and Action again. And not all games support saving at any spot you wish.

Please advise, or make a fix. It is such a pain

Re: Action freezes after taking screenshot

Posted: Tue Dec 27, 2016 3:22 am
by zhker
Still, this problem exists. Action freezes, webcam overlay shuts down - I have to manually kill all the Action-related processes via Task Manager and restart Action... alt-tabbing, pausing, re-recording every time. Well, thankfully, I use 3d party screenshot apps for this now... they capture the Action hud, but I edit if off the screenshot. A better price for not loosing the quality and the content.

Re: Action freezes after taking screenshot

Posted: Wed Dec 28, 2016 4:14 pm
by radi
Please report your issue to our technical support via support@mirillis.com for further investigation.