Posts: 1
Joined: Wed Jun 15, 2016 2:00 pm
PC Specification: Intel 3.60GHz, AMD 5570, Win10

Action! Audio is sped up, but not video

Wed Jun 15, 2016 2:31 pm

We have been attempting to get Action! to record properly for a couple of days now! I initially installed and purchased Action! over 6 months ago but didn't get my schedule cleared to start recording until this week. The software worked wonderfully at the time of purchasee. Now it does not record audio correctly with the video. Audio is sped up - sounds like a chipmunk! We purchased a 3 pack and a single license - in total 4 licenses with 2 currently actively in use. I am not able to get the software to work on the 2 PC's and have the same issue on both machines. I have updated the software to the current release but it did not resolve. We are using Jabra Pro headset for Mic and it was working wonderfully 6 months ago when I tested and purchased, now it is unusable for creating training videos! Please advise.

Windows 10 Pro
Intel Core i7-4790 CPU
AMD Radeon HD 5570
Jabra Pro Headset (mic)

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