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0xc0000409 What happen ? and how to fix ?
Posted: Tue Dec 20, 2016 2:50 pm
by coyd
It appear
Action.exe - Application Error
The exception unknown software exception (0xc0000409) occured in the application at location 0x00470464
Click on OK to terminate the program
and then i can't open it again
Re: 0xc0000409 What happen ? and how to fix ?
Posted: Tue Dec 20, 2016 3:15 pm
by radi
Did you experienced any issues during installation or update?
Re: 0xc0000409 What happen ? and how to fix ?
Posted: Tue Dec 20, 2016 5:34 pm
by coyd
No, this is my first issue
Re: 0xc0000409 What happen ? and how to fix ?
Posted: Wed Dec 21, 2016 8:56 am
by radi
Could you please upload your DxDiag report to pastebin and post the link here?
Re: 0xc0000409 What happen ? and how to fix ?
Posted: Wed Dec 21, 2016 9:27 am
by coyd
Re: 0xc0000409 What happen ? and how to fix ?
Posted: Wed Dec 21, 2016 5:03 pm
by radi
Thanks. It seems that your video drivers are from March this year. Could you please check if updating your drivers makes any difference?
Re: 0xc0000409 What happen ? and how to fix ?
Posted: Wed Dec 21, 2016 9:10 pm
by coyd
when I open it . It will only appear in background processes in task manager
Re: 0xc0000409 What happen ? and how to fix ?
Posted: Thu Dec 22, 2016 10:05 am
by radi
Do you use any anti-virus? Does Action run properly in Safe Mode?
Re: 0xc0000409 What happen ? and how to fix ?
Posted: Thu Dec 22, 2016 10:23 am
by coyd
I use Avast and It doesn't work even in safe mode
Re: 0xc0000409 What happen ? and how to fix ?
Posted: Thu Dec 22, 2016 1:28 pm
by radi
Have you tried the clean re-installation? Here is short guide:
1. Uninstall Action!
2. Press Start and then type "Regedit" in search and press Enter.
3. Go to the following path: HKEY_CURRENT_USER/Software/Mirillis/
4. Remove Action! catalog.
5. Reboot your PC.
6. Install Action! again. Make sure that your installer file comes from official website -
www.mirillis.com (if you have not purchased Action! through Steam).
You can activate Action! with the same serial number as before.
These steps should restore your Action! settings to default.