Vkay
Posts: 1
Joined: Sat Dec 24, 2016 9:59 pm
PC Specification: Window10, geforce gtx 9600, i7 6700k

Something is wrong with my recordings! please help

Sat Dec 24, 2016 10:13 pm

Hi there

i bought action a couple days ago
uptill yesterday everything was fine, i could record, the video was there and so was the audio
as of today however when i record in mp4 there is neither audio or video and when i record in avi there is only video (and only if open with windows media player, if i just double click it it will give me the error 0xc00d36c4 and say Playing not possible, this file cannot be played. this may be because the filetype is not supported, because the file extension is wrong or because the file is damaged)
that was a literal translation, the actual message was in dutch.

i'm really confused here because it worked a day ago so the file should be supported and be able to be played and so should the extensions.

I added several images in attachment that may be able to tell you more then i can
the first image is the error i get, the second shows that the faulty videos have a different then the working ones as the faulty ones have no thumbnails.


thanks for your help in advance
Dominique
Attachments
2.png
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1.png
1.png (22.56 KiB) Viewed 4260 times

User avatar
radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Something is wrong with my recordings! please help

Wed Dec 28, 2016 4:18 pm

Could you please post a video sample where this issue occurs?
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