Mirillis forum

I use an Avermedia ExtremeCap U3 capture card to record my DSLR camera directly to the PC via HDMI.
Older versions of Action like 1.31.5.0 work well with the capture card, and the resulting face cam is perfect.

This new version of Action does not recognize the capture card. It doesn't allow me to select it.


The same happens with Avermedia Live Gamer HD.

Any solution to this?

Hello,
please try reinstalling AverMedia drivers. Also please try following steps below to completely re-install Action. You will need your serial number to activate your product again.
1. Uninstall Action!
2. Press Start and then type "Regedit" in search and press Enter.
3. Go to the following path: HKEY_CURRENT_USER/Software/Mirillis/
4. Remove Action! catalog.
5. Reboot your PC.
6. Install Action! again. Make sure that your installer file comes from official website - www.mirillis.com (if you have not purchased Action! through Steam).
You can activate Action! with the same serial number as before.

These steps should restore your Action! settings to default.

Thanks for the help! Sadly, this didn't solve the issue. It's still grayed out. It's even stranger that the Elgato HD60 capture card is not even shown in the list.

For now I'll stick with the older Action version, but I'd love to use the new one when it becomes compatible. Thanks.