Mirillis forum

Hi there! A few days ago Action suddenly didn't want to record properly anymore...right after the update. While the sound is as perfect as always, it suddenly seems to have issues with my multi monitor setup. Its recording of my old 1280x1024 is normal, but if I try to capture anything on my main monitor Action doesn't seem to recognise it properly. It shows a black screen with a lock symbol in 1280x1024, instead of 1980x1080 of my main monitor. Any ideas what's causing this strange issue?

Hello,
try recording in Active Scren mode and check if it is OK.

That worked for a few days, now Action only records the old monitor. Seriously, I'm loosing it now. I just lost one hour of work again.

Edit: After a lot of cklicking around it now records my main monitor again. Guys, you need to implement a "Choose monitor to record" option in the next patch, really.

here is the troubleshoot, https://www.youtube.com/watch?v=ye7Guv8eqvk

here is the downloadguide for the Mirillis Action
https://mirillis.com/activation-update-action-tutorials

Probably you are using "selected application" feature and you trying to record application you haven't selected.
Use "Games and Applications" mode to record games and DirectX applications.
Go to Active Screen mode and change the selected application or turn off this feature.