schmigel
Posts: 3
Joined: Fri Aug 25, 2017 3:02 pm
PC Specification: AMD FX 6300, GTX 970, Windows 10

PDF full screen - delay capture

Fri Aug 25, 2017 3:06 pm

EDIT: someone will reply? is there any other way to contact Action support?

When I try to record my PDF in fuyllscreen, I have delay in the recording.
The mode Im using in the PDF is the fullscreen option (Ctrl + L)

PDF in fullscreen has delay in the final recorded video. In the same recording session, if I went out from PDF screen the video recording syncs again. This problem can only be seen when wacthing the recorded video.
When I open the recorded video for editing the PDF recorded stuff is desync from the audio, like it has some freeze frames. But when the recorded video shows some other stuff away from PDF, the video is again synced.


Action
Action Version: 2.6.2.0
Recording Resolution: 1080p
Recording Mode: creen

Windows and Hardware
OS: Windows 10
Video Card: NVIDIA GTX 970
Video Driver Version: 382.05
CPU brand and model: AMD FX 6300
Memory: 16 GB
Monitor Resolution: 2560x1080

Problem Description
Game/App Problem: PDF in fullscreen has delay in the final recorded video. In the same recording session, if I went out from PDF screen the video recording syncs again. This problem can only be seen when wacthing the recorded video.

Piotr
Posts: 1472
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: PDF full screen - delay capture

Tue Jul 17, 2018 12:33 pm

schmigel wrote:
Fri Aug 25, 2017 3:06 pm
EDIT: someone will reply? is there any other way to contact Action support?

When I try to record my PDF in fuyllscreen, I have delay in the recording.
The mode Im using in the PDF is the fullscreen option (Ctrl + L)

PDF in fullscreen has delay in the final recorded video. In the same recording session, if I went out from PDF screen the video recording syncs again. This problem can only be seen when wacthing the recorded video.
When I open the recorded video for editing the PDF recorded stuff is desync from the audio, like it has some freeze frames. But when the recorded video shows some other stuff away from PDF, the video is again synced.


Action
Action Version: 2.6.2.0
Recording Resolution: 1080p
Recording Mode: creen

Windows and Hardware
OS: Windows 10
Video Card: NVIDIA GTX 970
Video Driver Version: 382.05
CPU brand and model: AMD FX 6300
Memory: 16 GB
Monitor Resolution: 2560x1080

Problem Description
Game/App Problem: PDF in fullscreen has delay in the final recorded video. In the same recording session, if I went out from PDF screen the video recording syncs again. This problem can only be seen when wacthing the recorded video.
We have made some performance improvements since version 2.6.2.
Please update Action! to the latest version and see if the issue persists.
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