Elec
Posts: 5
Joined: Fri Jan 20, 2017 11:28 pm
PC Specification: i5-6600k, GTX 1060, Windows 10 20H2
Contact: YouTube

[Solved] Crashing on startup after upgrading.

Sat Apr 14, 2018 7:28 pm

Hey there, I was recording a video today and after I finished the recording Action! just closed (the file isn't corrupted). I thought that it just tried to update itself as I was still using 2.8.2, but whenever I try to launch Action! it gets stuck in a loop where it starts, crashes and starts again. Unfortunately uninstalling 3.0.0 and downgrading to 2.8.2 did not help. It was fine 2 days ago and I haven't installed any software/hardware since then except for graphics drivers, but that was after this whole thing happend.

I have made a video: https://youtu.be/z11nJCT83Ww
And here is my DxDiag just in case

I saw the pinned "Windows 10 (8 and 8.1) startup fail" thread and got my hopes up, but that post was for an even older version. :|
Was it something like in my video though?


Edit: I have deleted everything in HKEY_CURRENT_USER/Software/Mirillis/, entered safe mode in Windows 10, installed Action! 2.8.2 and launched it. Still the same. I kinda feel like it has something to do with my license. I think I recall something about licenses being tied to a specific major version?


Edit 2:
  • Go to Action.exe -> Properties -> Compatibility -> Change settings for all users
  • Set compatibility mode to Windows 7
  • Set high DPI scaling behavior to Application
  • Disable fullscreen optimizations
  • Run this program as an administrator

Doing this did the trick for me, I'm still in awe this actually worked. What's even better is that it still works even after I have reverted these settings back to normal.


Anyways, I have noticed that 2 other users also had this problem, odd. viewtopic.php?f=36&t=40206

nanar34080
Posts: 1
Joined: Sat May 05, 2018 5:10 pm
PC Specification: nvidia geforce GTX960 win 10 pro 64 bits

Re: [Solved] Crashing on startup after upgrading.

Sat May 05, 2018 10:03 pm

bonjour

dessolé je ne parle pas l'anglais j’espère que vous arriverais a comprendre

j'ai presque le même soucis que vous j'ai acheter action mirillis déjà un moment j'ai installé tout les mise a jour sauf la dernière version 3.1.1.0
car une fois installé je lance action mirillis j'ai un message d'erreur qui dit ( action a cessé de fonctionné et va fermer le programme) impossible de l'ouvrir je ne sais plus quoi faire j'ai tout essayer peut que vous, vous pourriez m'aider a résoudre le problème.

je vous remercie d'avance

Piotr
Posts: 1473
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: [Solved] Crashing on startup after upgrading.

Wed May 16, 2018 5:58 am

nanar34080 wrote:
Sat May 05, 2018 10:03 pm
bonjour

dessolé je ne parle pas l'anglais j’espère que vous arriverais a comprendre

j'ai presque le même soucis que vous j'ai acheter action mirillis déjà un moment j'ai installé tout les mise a jour sauf la dernière version 3.1.1.0
car une fois installé je lance action mirillis j'ai un message d'erreur qui dit ( action a cessé de fonctionné et va fermer le programme) impossible de l'ouvrir je ne sais plus quoi faire j'ai tout essayer peut que vous, vous pourriez m'aider a résoudre le problème.

je vous remercie d'avance
Please update Action! to version 3.1.3 and see if that helps.
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