MrJoZocker
Posts: 2
Joined: Tue Jun 12, 2018 5:37 pm
PC Specification: Ryzen 7 2700X, Nvidia 970 GTX 4G , Win10

Action Crash by Video Ending Recording

Tue Jun 12, 2018 5:46 pm

Hello my name is MrJo Zocker and I have the following problem:

I have a few days ago, a new CPU & motherboard and Ram installed in my PC.

Before it was an i5 2500 and now I have a Ryzen 7 2700X

I had taken a break for about 6 months with the recording and now wanted to continue again and therefore also made the same update to the latest action version. The problem is that if I stop the recording NOW would like to freeze action and any time it will finish and restart and the recording is 0 bytes in size.

Settings were MP4 / Nvidia NVENC and my Mic is Rode Podcast USB

When I switch from MP4 to AVI the recording works BUT I have no mic recording ....

Who can help me ?

PS: I speak German and this is only translated via the google translator :D

Piotr
Posts: 568
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Action Crash by Video Ending Recording

Fri Jul 06, 2018 6:59 am

Probably it is a problem with audio recording. Check if you have Nahimic or Asus Sonic Suite installed on your PC and uninstall it.
If problem persists then please contact our technical support via support@mirillis.com
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pepsimax007
Posts: 5
Joined: Mon May 21, 2018 9:40 am
PC Specification: i7-7700K @ 4.20GHz / GeForce GTX 1080 Ti

Re: Action Crash by Video Ending Recording

Fri Jul 06, 2018 9:53 am

Piotr wrote:
Fri Jul 06, 2018 6:59 am
Probably it is a problem with audio recording. Check if you have Nahimic or Asus Sonic Suite installed on your PC and uninstall it.
If problem persists then please contact our technical support via support@mirillis.com
I am also having this issue.
I made a post on this thread viewtopic.php?f=36&t=37249&start=90
Happened when I updated to version 3.1.6
If I uninstall and clean install the program again the issue persists, even with older versions. But my other PC which I never updated Action! works just fine.

MrJoZocker
Posts: 2
Joined: Tue Jun 12, 2018 5:37 pm
PC Specification: Ryzen 7 2700X, Nvidia 970 GTX 4G , Win10

Re: Action Crash by Video Ending Recording

Sun Jul 08, 2018 3:46 pm

Hello, I also reinstalled Windows and now the program works again, only I have a problem now with my webcam from logitec C920.

First she was in the settings BUT I had no thumbnail & she has also not recorded Ihngame. then have the software for the webcam installed and suddenly there is NO webcam in action to find: -O What a mess always: - /

Update :-)

Funny webcam is: not available

BUT with the Microphone I can switch from my Rode Potcaster to the Webcam Micro :-D

Ok it's not really funny but why can I use the webcam as a micro in action but not the webcam itself?

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