Xenveo
Posts: 2
Joined: Thu Sep 20, 2018 3:38 pm
PC Specification: NVIDIA GeForce 980, W8.1, i7-6700 CPU

Able to record, no video-clip found/recorded!

Thu Sep 20, 2018 3:42 pm

Hi,

I have purchased Mirillis ACTION! a few years ago and updated it to the most current version, 3.4.
When I press the record button, it would show that it is recording. The time-stamp would move as though its taking down footage.
After I stopped recording, the video clip was no where to be found. It was as though ACTION! didn't record anything.

Anyone faced similar issues? Have tried re-installing but didn't work.

Thanks

Piotr
Posts: 1472
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Able to record, no video-clip found/recorded!

Fri Sep 21, 2018 5:57 am

Please provide us more information about your problem.
Does problem occurs both for AVI and MP4 recordings?
Does it occur for every game or only for a 1 title or a few?
Does it occur when recording Windows desktop?
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nietva
Posts: 4
Joined: Tue Mar 04, 2014 8:30 pm
PC Specification: i7 4770, gtx titan , 16 go ram, w7 pro

Re: Able to record, no video-clip found/recorded!

Sat Sep 22, 2018 1:50 pm

Hello, I have this problem I start recording everything is fine as I start a cursor appears with a green arrow down and the action crashes and redémre.
I try in the system settings to uncheck the sound system acton no longer crashes but the video ety unreadable.
I put an eception to the bitdefender antivirus but no effect
I have no micro plug, win 7 64 bit

Xenveo
Posts: 2
Joined: Thu Sep 20, 2018 3:38 pm
PC Specification: NVIDIA GeForce 980, W8.1, i7-6700 CPU

Re: Able to record, no video-clip found/recorded!

Sat Sep 22, 2018 3:39 pm

Does problem occurs both for AVI and MP4 recordings? The problem does not occur with AVI, but the footage does not open on any players. The problem occurs with MP4 recordings.

Does it occur for every game or only for a 1 title or a few? Yes.

Does it occur when recording Windows desktop? Yes.

Piotr
Posts: 1472
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Able to record, no video-clip found/recorded!

Mon Sep 24, 2018 7:43 am

nietva wrote:
Sat Sep 22, 2018 1:50 pm
Hello, I have this problem I start recording everything is fine as I start a cursor appears with a green arrow down and the action crashes and redémre.
I try in the system settings to uncheck the sound system acton no longer crashes but the video ety unreadable.
I put an eception to the bitdefender antivirus but no effect
I have no micro plug, win 7 64 bit
Does the problem occur both for AVI and MP4 recording?
Follow us on Twitter:
http://twitter.com/MirillisTeam
Find us on Facebook:
http://www.facebook.com/Mirillis

Piotr
Posts: 1472
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Able to record, no video-clip found/recorded!

Mon Sep 24, 2018 7:45 am

Xenveo wrote:
Sat Sep 22, 2018 3:39 pm
Does problem occurs both for AVI and MP4 recordings? The problem does not occur with AVI, but the footage does not open on any players. The problem occurs with MP4 recordings.

Does it occur for every game or only for a 1 title or a few? Yes.

Does it occur when recording Windows desktop? Yes.
Please provide us your PC DxDiag report. It will help us investigate your problem.
To run a dxdiag report follow the steps below:

If you are running Windows Vista or higher go to your task bar.
Click on, "Start Button".
Click on, "Run".
In the pop-up window enter dxdiag and hit ok.
The DirectX Diagnostic Tool pop-up window should appear.
Click on, "Save all information tab".
"Save As" window should be present.
Click on, "Save" (The file should be saved to your desktop as dxdiag)
Close the DirectX Diagnostic Tool.

Attach generated txt file to your reply.
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http://twitter.com/MirillisTeam
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nietva
Posts: 4
Joined: Tue Mar 04, 2014 8:30 pm
PC Specification: i7 4770, gtx titan , 16 go ram, w7 pro

Re: Able to record, no video-clip found/recorded!

Mon Sep 24, 2018 8:58 pm

Piotr wrote:
Mon Sep 24, 2018 7:43 am
nietva wrote:
Sat Sep 22, 2018 1:50 pm
Hello, I have this problem I start recording everything is fine as I start a cursor appears with a green arrow down and the action crashes and redémre.
I try in the system settings to uncheck the sound system acton no longer crashes but the video ety unreadable.
I put an eception to the bitdefender antivirus but no effect
I have no micro plug, win 7 64 bit
Does the problem occur both for AVI and MP4 recording?
hello no sa occurs only for recording in mp4 than his self in game or office mode

nietva
Posts: 4
Joined: Tue Mar 04, 2014 8:30 pm
PC Specification: i7 4770, gtx titan , 16 go ram, w7 pro

Re: Able to record, no video-clip found/recorded!

Mon Sep 24, 2018 9:22 pm

hello I solved the problem in hardware acceleration, put Nvidia

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