Xenveo wrote: ↑Sat Sep 22, 2018 3:39 pm
Does problem occurs both for AVI and MP4 recordings? The problem does not occur with AVI, but the footage does not open on any players. The problem occurs with MP4 recordings.
Does it occur for every game or only for a 1 title or a few? Yes.
Does it occur when recording Windows desktop? Yes.
Please provide us your PC DxDiag report. It will help us investigate your problem.
To run a dxdiag report follow the steps below:
If you are running Windows Vista or higher go to your task bar.
Click on, "Start Button".
Click on, "Run".
In the pop-up window enter dxdiag and hit ok.
The DirectX Diagnostic Tool pop-up window should appear.
Click on, "Save all information tab".
"Save As" window should be present.
Click on, "Save" (The file should be saved to your desktop as dxdiag)
Close the DirectX Diagnostic Tool.
Attach generated txt file to your reply.