Draakvoid
Posts: 1
Joined: Sun Sep 23, 2018 10:05 am
PC Specification: i7-7700HQ, GTX 1070, Windows 10, 16 GB

Action Does not Record/ Save For me.

Sun Sep 23, 2018 10:18 am

:roll: :roll: :roll: :roll:

Action
Action Version: 3.4.0, 3.3.0, .3.2.0
Recording Resolution: Original, 1080p, 720p, 360p, any
Recording Mode: Game, Screen, Region,

Windows and Hardware
OS: Windows 10(64x)
Video Card: NVIDIA GTX 1070(M)
Video Driver Version: 24.21.14.1163
CPU brand and model: Intel Core i7 77HQK
Motherboard brand and model: Dell Alienware 15 R3
Memory: 16 GB
Monitor Resolution: 1920x1080

Problem Description
Error Type: Corrupt Video,
Description: I am unable to record any video whats so ever, the software says it is recording and has a timer but does not save the video. I have tried removing hardware acceleration. I have tried going into the regedit and removing everything related to this software. I have rolled back to versions 1. something and 2. something found on the legacy downloads. I have tried updating audio drivers, removing headsets, unticking the "record system audio" button. I tried doing application recording and the videos still do not load. They simply are stuck in a buffer state.

I am peeved because this software was working perfectly last week which is the reason why I purchased it. I believe it was version 3.2.0 and I was able to record up to 15 Gigabytes of content.

Piotr
Posts: 1473
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Action Does not Record/ Save For me.

Mon Sep 24, 2018 7:50 am

Does the issue occur both for AVI and MP4 recordings?

Please provide us your PC DxDiag report. It will help us investigate your problem.
To run a dxdiag report follow the steps below:

If you are running Windows Vista or higher go to your task bar.
Click on, "Start Button".
Click on, "Run".
In the pop-up window enter dxdiag and hit ok.
The DirectX Diagnostic Tool pop-up window should appear.
Click on, "Save all information tab".
"Save As" window should be present.
Click on, "Save" (The file should be saved to your desktop as dxdiag)
Close the DirectX Diagnostic Tool.

Attach generated txt file to your reply.
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