Century
Posts: 6
Joined: Mon Jan 28, 2019 8:50 am
PC Specification: Intel i7 2.40 Ghz Nvidia 770M Win 10

All games crash when Action! is opened

Mon Jan 28, 2019 8:54 pm

OS: Windows 10
Video Card: NVidia Geforce 770M
Memory: 16 GB
Monitor Resolution: 1920x1080 (Two screens, both with same resolution)
Video Editor: Vegas 16.0
Game Problem: All games (specifically ones that use my GPU)
Video Type: MP4

So the game crashes when I open action! and with others when I hit record. (I only downloaded the trial to see what I thought before I bought it)

Thanks.

Piotr
Posts: 1474
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: All games crash when Action! is opened

Tue Jan 29, 2019 7:41 am

Please provide us your PC DxDiag report. It will help us investigate your problem.
To run a dxdiag report follow the steps below:

If you are running Windows Vista or higher go to your task bar.
Click on, "Start Button".
Click on, "Run".
In the pop-up window enter dxdiag and hit ok.
The DirectX Diagnostic Tool pop-up window should appear.
Click on, "Save all information tab".
"Save As" window should be present.
Click on, "Save" (The file should be saved to your desktop as dxdiag)
Close the DirectX Diagnostic Tool.

Attach generated txt file to your reply.
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Century
Posts: 6
Joined: Mon Jan 28, 2019 8:50 am
PC Specification: Intel i7 2.40 Ghz Nvidia 770M Win 10

Re: All games crash when Action! is opened

Tue Jan 29, 2019 9:44 am

Hi,

Everytime I try to attach the DxDiag report is says that the file format is not valid.

I have instead uploaded the file to mediafire here: https://www.mediafire.com/file/ta8mwu1h ... g.txt/file

Thanks,

Piotr
Posts: 1474
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: All games crash when Action! is opened

Wed Jan 30, 2019 7:12 am

Try running this game on Intel graphics and see if it works.
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Century
Posts: 6
Joined: Mon Jan 28, 2019 8:50 am
PC Specification: Intel i7 2.40 Ghz Nvidia 770M Win 10

Re: All games crash when Action! is opened

Wed Jan 30, 2019 7:35 am

Hi,

This problem is for ALL my games. I could probably run Minecraft on Intel but other games such as Elite: Dangerous, cannot run on Intel.

Is there no way Action! will work with them?

Piotr
Posts: 1474
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: All games crash when Action! is opened

Thu Jan 31, 2019 6:59 am

Try adding those games to exclusions in Action! and record them using Screen mode.
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Century
Posts: 6
Joined: Mon Jan 28, 2019 8:50 am
PC Specification: Intel i7 2.40 Ghz Nvidia 770M Win 10

Re: All games crash when Action! is opened

Thu Jan 31, 2019 9:07 am

Thank you that seems to make it work.

I will be purchasing your software soon!

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