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All games crash when Action! is opened
Posted: Mon Jan 28, 2019 8:54 pm
by Century
OS: Windows 10
Video Card: NVidia Geforce 770M
Memory: 16 GB
Monitor Resolution: 1920x1080 (Two screens, both with same resolution)
Video Editor: Vegas 16.0
Game Problem: All games (specifically ones that use my GPU)
Video Type: MP4
So the game crashes when I open action! and with others when I hit record. (I only downloaded the trial to see what I thought before I bought it)
Thanks.
Re: All games crash when Action! is opened
Posted: Tue Jan 29, 2019 7:41 am
by Piotr
Please provide us your PC DxDiag report. It will help us investigate your problem.
To run a dxdiag report follow the steps below:
If you are running Windows Vista or higher go to your task bar.
Click on, "Start Button".
Click on, "Run".
In the pop-up window enter dxdiag and hit ok.
The DirectX Diagnostic Tool pop-up window should appear.
Click on, "Save all information tab".
"Save As" window should be present.
Click on, "Save" (The file should be saved to your desktop as dxdiag)
Close the DirectX Diagnostic Tool.
Attach generated txt file to your reply.
Re: All games crash when Action! is opened
Posted: Tue Jan 29, 2019 9:44 am
by Century
Hi,
Everytime I try to attach the DxDiag report is says that the file format is not valid.
I have instead uploaded the file to mediafire here:
https://www.mediafire.com/file/ta8mwu1h ... g.txt/file
Thanks,
Re: All games crash when Action! is opened
Posted: Wed Jan 30, 2019 7:12 am
by Piotr
Try running this game on Intel graphics and see if it works.
Re: All games crash when Action! is opened
Posted: Wed Jan 30, 2019 7:35 am
by Century
Hi,
This problem is for ALL my games. I could probably run Minecraft on Intel but other games such as Elite: Dangerous, cannot run on Intel.
Is there no way Action! will work with them?
Re: All games crash when Action! is opened
Posted: Thu Jan 31, 2019 6:59 am
by Piotr
Try adding those games to exclusions in Action! and record them using Screen mode.
Re: All games crash when Action! is opened
Posted: Thu Jan 31, 2019 9:07 am
by Century
Thank you that seems to make it work.
I will be purchasing your software soon!