Aasiyah
Posts: 3
Joined: Sat Feb 16, 2019 9:35 pm
PC Specification: i5 5200U, GTX 920M, Windows 10

Action won't start

Sat Feb 16, 2019 9:43 pm

Hello, I have the newest version of Action! (3.9.0.0). It worked properly few weeks ago but now when I try to start it now, It doesn't start after loading screen. disappears.

Piotr
Posts: 1473
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Action won't start

Mon Feb 18, 2019 9:05 am

Please provide us your PC DxDiag report. It will help us investigate your problem.
To run a dxdiag report follow the steps below:

If you are running Windows Vista or higher go to your task bar.
Click on, "Start Button".
Click on, "Run".
In the pop-up window enter dxdiag and hit ok.
The DirectX Diagnostic Tool pop-up window should appear.
Click on, "Save all information tab".
"Save As" window should be present.
Click on, "Save" (The file should be saved to your desktop as dxdiag)
Close the DirectX Diagnostic Tool.

Attach generated txt file to your reply.
Follow us on Twitter:
http://twitter.com/MirillisTeam
Find us on Facebook:
http://www.facebook.com/Mirillis

Aasiyah
Posts: 3
Joined: Sat Feb 16, 2019 9:35 pm
PC Specification: i5 5200U, GTX 920M, Windows 10

Re: Action won't start

Mon Feb 18, 2019 3:16 pm

Couldn't post the .txt file so I made a .rar archive.
Attachments
DxDiag.rar
(17.56 KiB) Downloaded 225 times

Piotr
Posts: 1473
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Action won't start

Tue Feb 19, 2019 7:10 am

Download these NVidia drivers: https://dlcdnets.asus.com/pub/ASUS/nb/D ... 137306.zip

Unzip the folder, start installation and select custom installation. Uncheck all components leaving only basic graphics driver. Make sure to select "perform a clean install" option.
Install drivers and see if that works.
Follow us on Twitter:
http://twitter.com/MirillisTeam
Find us on Facebook:
http://www.facebook.com/Mirillis

Aasiyah
Posts: 3
Joined: Sat Feb 16, 2019 9:35 pm
PC Specification: i5 5200U, GTX 920M, Windows 10

Re: Action won't start

Tue Feb 19, 2019 3:44 pm

It works now. Thank you!

Return to “Action! Screen and Game Recorder”

Who is online

Users browsing this forum: No registered users and 9 guests