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issue with Elgato hd 60s ( Can't select in list)

Posted: Sun May 05, 2019 8:43 am
by oabeljoga
Hi, i buyed a Elgato HD60s to record PS4 gameplays but when i try to select this device in Action they show the option but i cant select this, i tryed a lot of things but nothing change, someone have a idea?

Thanks!

Re: issue with Elgato hd 60s ( Can't select in list)

Posted: Mon May 06, 2019 7:05 am
by Piotr
Please uninstall Elgato software and install the latest drivers for this device.

Can't choose to use capture card

Posted: Sat May 18, 2019 4:04 pm
by Praewranoi
Can't choose to use capture card
https://drive.google.com/open?id=1jj80Z ... 9xnIcyRwWH


OS: Windows 10
Video Card: nvidia geforce 860M
Memory: 12 GB
Monitor Resolution: 1920x1080
Card capture: Elgato hd60 s

Befor I install new windows I can use.

Re: issue with Elgato hd 60s ( Can't select in list)

Posted: Wed May 22, 2019 4:53 am
by oabeljoga
Piotr wrote:
Mon May 06, 2019 7:05 am
Please uninstall Elgato software and install the latest drivers for this device.
I triyed this but the issue continues.

Re: issue with Elgato hd 60s ( Can't select in list)

Posted: Wed May 22, 2019 5:56 am
by Piotr
oabeljoga wrote:
Wed May 22, 2019 4:53 am
Piotr wrote:
Mon May 06, 2019 7:05 am
Please uninstall Elgato software and install the latest drivers for this device.
I triyed this but the issue continues.
Please provide us your PC DxDiag report.

Re: issue with Elgato hd 60s ( Can't select in list)

Posted: Wed May 22, 2019 3:41 pm
by oabeljoga
Piotr wrote:
Wed May 22, 2019 5:56 am
oabeljoga wrote:
Wed May 22, 2019 4:53 am
Piotr wrote:
Mon May 06, 2019 7:05 am
Please uninstall Elgato software and install the latest drivers for this device.
I triyed this but the issue continues.
Please provide us your PC DxDiag report.
Here.

Dx Dialog : https://drive.google.com/file/d/1bbpd7S ... sp=sharing

Re: issue with Elgato hd 60s ( Can't select in list)

Posted: Fri May 24, 2019 12:21 pm
by Piotr
oabeljoga wrote:
Wed May 22, 2019 3:41 pm
Piotr wrote:
Wed May 22, 2019 5:56 am
oabeljoga wrote:
Wed May 22, 2019 4:53 am


I triyed this but the issue continues.
Please provide us your PC DxDiag report.
Here.

Dx Dialog : https://drive.google.com/file/d/1bbpd7S ... sp=sharing
New update fixing this issue will be release soon.

Re: issue with Elgato hd 60s ( Can't select in list)

Posted: Wed Jan 27, 2021 8:34 am
by toxicsnowball
same here I uninstalled Elgato but it still doesn't work I've tried everything any idea what to do?