Cannot select Game Capture HD60 S (Video) (#01) under "Device"

[TheUFCVeteran]

I'm able to select "Elgato Game Capture HD60S", but this seems to only record the preview audio from the Elgato or something... it's slightly out of sync with the actual gameplay when recorded. The Elgato software has the same slight audio issue when listening to the preview, however when recorded, it's all synced up properly. I figured using "Game Capture HD60 S (Video) (#01)" would do the trick, since Elgato recommends it for software like this - I've tried quite a few things, but it's still greyed out. I ask because in the Elgato software, my new webcam (C920s) has slight hitches and seems to be running at a lower framerate, whereas Action! runs it perfectly at 1080p 30fps. Any ideas on how to fix this? Below is an image of what I described with it being greyed out.

[Piotr]

Unfortunately, at this moment, you can select only Elgato Game Capture HD60S" device. You can try sync video/audio in postproduction.

[matty89]

Any chance of a solution for this want to use it but your software won't let me