Problem Of Last Update

[Dishant Shahu]

When I press "F9" or Stop Rec Button, the software Freezes, crashs and restarts. When it gets opened again, the recorded file couldnt be opened or is corrupted (only happened in mp4, I havent tested it in other). Please help me fix this issue.

[DuckedGuy]

Everytime I stop recording it crashes and open up again, recording in AVI files works fine, just on MP4, at least when Action! opens up again the recording is saved.

I already updated my CPU drivers, what's my problem?

[Piotr]

What hardware acceleration do you use?

[Dishant Shahu]

I Use "Intel Quick Sync Video".


Update : When Hardware Accleration Is Disabled, it works properply. In "AVI" it also works properly

[Piotr]

I Use "Intel Quick Sync Video".


Update : When Hardware Accleration Is Disabled, it works properply. In "AVI" it also works properly

Please provide us your PC DxDiag report. It will help us investigate your problem.
To run a dxdiag report follow the steps below:

If you are running Windows Vista or higher go to your task bar.
Click on, "Start Button".
Click on, "Run".
In the pop-up window enter dxdiag and hit ok.
The DirectX Diagnostic Tool pop-up window should appear.
Click on, "Save all information tab".
"Save As" window should be present.
Click on, "Save" (The file should be saved to your desktop as dxdiag)
Close the DirectX Diagnostic Tool.

Attach generated txt file to your reply.

[Dishant Shahu]

For Some Reasons, I cant attach "dxdiag.txt". Something pops up saying 'Invaid File Extension : DxDiag.txt'.


Here is the google drive link for the "dxdiag.txt".


Google Drive : https://drive.google.com/file/d/1NdRyt1 ... sp=sharing

[Piotr]

For Some Reasons, I cant attach "dxdiag.txt". Something pops up saying 'Invaid File Extension : DxDiag.txt'.


Here is the google drive link for the "dxdiag.txt".


Google Drive : https://drive.google.com/file/d/1NdRyt1 ... sp=sharing

Update Action! to version 4.0.4 and see if the issue persists.

[Dishant Shahu]

I'm using the latest release of action! But the issue isn't fixed for me....pls help!

[Piotr]

I'm using the latest release of action! But the issue isn't fixed for me....pls help!

Try installing these Intel drivers: https://dl.dell.com/FOLDER03769645M/1/V ... 14_A04.EXE

[Dishant Shahu]

@piotr i have moved to a new laptop and Action! is performing really well there and I don't really need any help and support right now. If I need any, I will let you know. I just wanna say, thank you for help and support, i really appreciate that. Have a good day!