Green or black screen when playing the video

[RedEr]

Hello, good morning / evenings / nights, first of all an apology for my lousy English, I only speak Spanish and I am using GoogleTraductor.

Good.
When I record games the recording gets corrupted and the whole video turns GREEN or BLACK, I tried changing the resolution, the format, the size of the video and it still can't be fixed. The strange thing is that if I change the game capture mode to screen, it is reset. I would like to know what I can do to fix this problem.
Clarification: This problem arises after recording several videos, and the only solution is to restart the computer (laptop). Please can you help me?

specs
Model: ASPIRE A315-53G
OS: Windows 10 Pro, 64 bits
Processor: Intel Core i5 8250-U

[Piotr]

Which Action! version do you use?

[RedEr]

Which Action! version do you use?

Hi, I am using the current version

[RedEr]

Which Action! version do you use?

Hi, I am using the current version

Help me please, i bought this product

[Piotr]

Please try following steps below to completely re-install Action. You will need your serial number to activate your product again.
1. Uninstall Action!
2. Press Start and then type "Regedit" in search and press Enter.
3. Go to the following path: HKEY_CURRENT_USER/Software/Mirillis/
4. Remove Action! catalog.
5. Reboot your PC.
6. Install Action! again. Make sure that your installer file comes from official website - www.mirillis.com (if you have not purchased Action! through Steam).
You can activate Action! with the same serial number as before.

These steps should restore your Action! settings to default.