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Blue Screen while recording with amd graphic cards

Posted: Thu Jun 18, 2020 4:59 pm
by therealnetflix
everytime i record with action! with my amd graphics card (rx 5700) almost everytime i finish recording a game and i stop the recording i get a blue screen and then my pc reboots and the recording is corrupted, i use AMD AMF and i record 1080p 60 fps my davanced settings are ultra quality setting with 100% percent bitrate and hardware acceleration activated, can someone help me with this problemor can the devs do an updateto fix this frustrating problem.

Re: Blue Screen while recording with amd graphic cards

Posted: Fri Jun 19, 2020 6:03 am
by Piotr
What error does the blues screen show?

Re: Blue Screen while recording with amd graphic cards

Posted: Sun Jun 21, 2020 3:34 pm
by therealnetflix
it shows me: DRIVER_IRQL_NOT_LESS_OR_EQUAL with the element wich failed : lvuvc64.sys

Re: Blue Screen while recording with amd graphic cards

Posted: Mon Jun 22, 2020 9:26 am
by Piotr
therealnetflix wrote:
Sun Jun 21, 2020 3:34 pm
it shows me: DRIVER_IRQL_NOT_LESS_OR_EQUAL with the element wich failed : lvuvc64.sys
Press Windows key + R to open "Run" window.
Type msinfo32 and click OK to open System Information.
Now click File -> Save. Save the file on your desktop, this can take a while.
Attach generated file to your reply.

Re: Blue Screen while recording with amd graphic cards

Posted: Mon Jun 22, 2020 4:24 pm
by therealnetflix
Here's my log i could'nt uplod it directly to a forum so i uploaded it on dropbox here's the link:https://www.dropbox.com/s/522k6oonysxbl ... n.nfo?dl=0

Re: Blue Screen while recording with amd graphic cards

Posted: Tue Jun 23, 2020 6:11 am
by Piotr
Blue screens are caused by faulty hardware or faulty hardware drivers.
Lets begin with installing different AMD drivers: https://www.amd.com/en/support/graphics ... on-rx-5700