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[RESOLVED]CSGO crashes on action! record

Posted: Thu Aug 27, 2020 11:16 am
by KarliN
EDIT: I don't know which patch but now, CS:GO doesn't crash with mirillis action. One catch though. Kill cam still cause crashes time to time so you need to turn auto kill cam option off in-game. Thank you developers! :D

Hello.
I recently started playing CS:GO again, an old game. When I start recording by using Mirillis Action! the game crashes. Is it because CS:GO is an old game? I'd love it if there's some kind of a patch or way to fix this problem. Below is my Mirillis action setting.

SCREEN and GAME (Both crashes CS:GO)
MP4, NVIDIA NVENC HEVC, 1080p, 60FPS, VFR

Please and thank you.

Re: CSGO crashes on action! record

Posted: Fri Aug 28, 2020 5:52 am
by Piotr
Hello.

I have just checked the game and everything works. Which Action! version do you use? What are the video settings in the game?

Re: CSGO crashes on action! record

Posted: Mon Sep 07, 2020 12:48 pm
by c0urier
I can confirm this, CS:GO crashes everytime I try to record. It happened with earlier versions also, I can't actually recall when it worked the last time.

Any help would be greatly appreciated.

Action! 4.10.5 Full
Happens with: Action! 4.11 Full also

Re: CSGO crashes on action! record

Posted: Fri Sep 11, 2020 9:55 am
by c0urier
Just did a complete uninstallation of Action! and installed Action! 4.11 - Same result.

As soon as I start recording/streaming CSGO crashes.

Any advice would be greatly appreciated.

Re: CSGO crashes on action! record

Posted: Tue Sep 15, 2020 5:52 am
by Piotr
Please provide us your PC DxDiag report. It will help us investigate your problem.
To run a dxdiag report follow the steps below:

If you are running Windows Vista or higher go to your task bar.
Click on, "Start Button".
Click on, "Run".
In the pop-up window enter dxdiag and hit ok.
The DirectX Diagnostic Tool pop-up window should appear.
Click on, "Save all information tab".
"Save As" window should be present.
Click on, "Save" (The file should be saved to your desktop as dxdiag)
Close the DirectX Diagnostic Tool.

Attach generated txt file to your reply.

Re: CSGO crashes on action! record

Posted: Tue Sep 15, 2020 12:16 pm
by c0urier
Since I can't post the text file, I get an error I have zipped it.

Re: CSGO crashes on action! record

Posted: Wed Sep 16, 2020 5:44 am
by Piotr
The game doesn't crash but hangs. Is there some other software that may be interfering with the game?

Re: CSGO crashes on action! record

Posted: Mon Sep 21, 2020 8:02 pm
by c0urier
Non, even if all other processes are closed this happens.

Re: CSGO crashes on action! record

Posted: Tue Sep 22, 2020 1:56 pm
by KarliN
If you change your cs:go video setting from fullscreen to fullscreen windowed, action works. I hope in the near future action will work fine in cs:go's fullscreen mode.
Thank you anyways.

Re: CSGO crashes on action! record

Posted: Tue Sep 22, 2020 5:34 pm
by KarliN
Wait, just checked and somehow it crashes on Fullscreen windows as well. I don't know what is wrong with this game and action. Is this because CS:GO is using dx9 or is it because cs:go has its very unique programming underneath it? Anyway, since developer said it works fine on their end I guess I'll need to work with video settings or whatever. By the way, my action's version is 4.10.5. Thank you.