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Elgato HD50 S Footage Issues

Posted: Mon Aug 31, 2020 2:04 pm
by matty89
Hi

When im recording footage from my Elgato HD60S card im having issues with the footage, when i look back at the recording the footage is choppy and not smooth

When i record the same game but the PC version the footage is fine on there

I dont want to get a new capture card if thats not the porblem has anyone got any ideas

I have even moved to the lowest settings on Action and the issue is still there

Re: Elgato HD50 S Footage Issues

Posted: Tue Sep 01, 2020 6:04 am
by Piotr
Could you please provide us video sample where this issue occurs?

Re: Elgato HD50 S Footage Issues

Posted: Tue Sep 01, 2020 11:01 am
by matty89
Here is a link to some footage via one drive

https://1drv.ms/v/s!AnaAwrbfSb9TswFaW7a ... O?e=6RRZNs

you can see it stutters a lot and seems to lose FPS at times aswell

Re: Elgato HD50 S Footage Issues

Posted: Wed Sep 02, 2020 6:28 am
by Piotr
Your video does not stutter for me. It is not ideal but video has a constant framerate 60 fps. That means the problem may be with the device itself.

Re: Elgato HD50 S Footage Issues

Posted: Wed Sep 02, 2020 9:56 am
by matty89
So you can also see its not smooth yeah ?

Re: Elgato HD50 S Footage Issues

Posted: Thu Sep 03, 2020 5:56 am
by Piotr
Most of the time the video is fluid. Sometimes there is an duplicated frame.

Re: Elgato HD50 S Footage Issues

Posted: Thu Sep 03, 2020 10:50 am
by matty89
So do you think this is the Elgato thats causing this