LumoSwag
Posts: 1
Joined: Wed Sep 09, 2020 6:55 am
PC Specification: Windows 7

Screencapture snapshot issue! (Very vexing)

Wed Sep 09, 2020 7:07 am

Hello, I have a very vexing issue which I can't ignore any longer and I was hoping that someone can help me with this issue.

Whenever I take a snapshot either in "Screen" mode or "Area" mode, Action! seems to duplicate the snapshot twice, the original which takes the frame of what I actually want and the second duplicate is of a full screen snapshot which includes the full frame of my entire monitor which is not what I want. :cry:

It is very annoying to have to keep deleting the second duplicate snapshot every time I take a picture and I was wondering if there is any where in the settings which I can configure or change to prevent this from happening?

Please see example of what is happening: https://imgur.com/a/q2DSZVP

In the picture you can see that I am using "Area" mode to take a snapshot of a small area of my screen, and the other picture is the duplicate that snapshots my entire monitor screen which is not what I want.

Can anyone assist or help me with this issue?

Piotr
Posts: 1473
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Screencapture snapshot issue! (Very vexing)

Thu Sep 10, 2020 6:50 am

Do you have an HDR monitor maybe?
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