gmdinei
Posts: 2
Joined: Sun Sep 20, 2020 1:53 am
PC Specification: Intel i3 8100, RX570 8gb, 16 Gb Ram

Dark side bars when exporting video

Sun Sep 20, 2020 2:00 am

Hello, I acquired the action to record my gameplays, however, when exporting the video to get a smaller size, the video has dark bars on the sides and does not maintain the proportion I chose (1080p) the video is squeezed on the sides, I would like to know how to solve this problem; my video card is an MSI RX 570 8Gb, with 16 Gb ram and 8th generation intel i3 processor, thanks.

Piotr
Posts: 1474
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Dark side bars when exporting video

Tue Sep 22, 2020 5:59 am

Hello, what is the video size before and after exporting?
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gmdinei
Posts: 2
Joined: Sun Sep 20, 2020 1:53 am
PC Specification: Intel i3 8100, RX570 8gb, 16 Gb Ram

Re: Dark side bars when exporting video

Tue Sep 22, 2020 11:23 am

Hello, thanks for answer, I do the recording with the resolution of 1920x1080 (16: 9), but after exporting, the video is squeezed, with dimensions 4: 3 with dark side bars.

Piotr
Posts: 1474
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Dark side bars when exporting video

Wed Sep 23, 2020 5:54 am

Please provide us screenshots from Export Settings tab and Export Window.
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