LCartox
Posts: 4
Joined: Mon Jul 19, 2021 10:47 pm
PC Specification: Ryzen 5 3550h, gtx 1650 mobile

When Action is running, it will crash my game when I open it.

Mon Jul 19, 2021 10:56 pm

I play a game called Geometry Dash. It is a 32 bit game. I have been using Action for a little bit, about 2 days the be specific. It was working fine, but then today, when I opened the game to play it with Action, it crashed it when it was opening. I don't know what causes this. Any help would be appreciated. I am also not going to exclude the game process, because I use the replay buffer to save space on my hard drive, and I also don't know when I am going to beat something, so having the time shift is a huge convenience, as sometimes it can take hours to do something that I only need 2 minutes of footage for a completion video.

Piotr
Posts: 1292
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: When Action is running, it will crash my game when I open it.

Tue Jul 20, 2021 5:53 am

Hello LCartox.
I have just checked the game and it is working fine on our end.

Please provide us your PC DxDiag report. It will help us investigate your problem.
To run a dxdiag report follow the steps below:

If you are running Windows Vista or higher go to your task bar.
Click on, "Start Button".
Click on, "Run".
In the pop-up window enter dxdiag and hit ok.
The DirectX Diagnostic Tool pop-up window should appear.
Click on, "Save all information tab".
"Save As" window should be present.
Click on, "Save" (The file should be saved to your desktop as dxdiag)
Close the DirectX Diagnostic Tool.

Attach generated txt file to your reply.
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LCartox
Posts: 4
Joined: Mon Jul 19, 2021 10:47 pm
PC Specification: Ryzen 5 3550h, gtx 1650 mobile

Re: When Action is running, it will crash my game when I open it.

Wed Jul 21, 2021 3:00 am

I was not able to attach a .txt file, so I did the next best thing and used pastebin
https://pastebin.com/irF3FvCr

Piotr
Posts: 1292
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: When Action is running, it will crash my game when I open it.

Wed Jul 21, 2021 6:01 am

Please find the dump.reg.zip file attached below
dump.reg.zip
(488 Bytes) Downloaded 50 times
Download it and then remove zip extension (just rename it, do not use winrar or 7zip).
Now you have dump.reg file. Double click on it to run it, click YES in UAC prompt and then again Yes to continue.
Start Action! and open the game. When it crash go to your D: drive and look for GeometryDash dmp file.
Please send it to us.
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LCartox
Posts: 4
Joined: Mon Jul 19, 2021 10:47 pm
PC Specification: Ryzen 5 3550h, gtx 1650 mobile

Re: When Action is running, it will crash my game when I open it.

Wed Jul 21, 2021 4:59 pm

Is there a specific file path I can find it in, or a name I can search for, because I am having a hard time finding it.

Piotr
Posts: 1292
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: When Action is running, it will crash my game when I open it.

Thu Jul 22, 2021 5:43 am

The crashdump should be at D:\ without any folder.
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Watchman
Mirillis Team
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Re: When Action is running, it will crash my game when I open it.

Tue Jul 27, 2021 1:44 pm

Hi LCartox,

Are you still having this problem? We have checked Geometry Dash and it works fine. This is an OpenGL game. Make sure to disable anything in the background that can mess with Action.

LCartox
Posts: 4
Joined: Mon Jul 19, 2021 10:47 pm
PC Specification: Ryzen 5 3550h, gtx 1650 mobile

Re: When Action is running, it will crash my game when I open it.

Sun Aug 08, 2021 2:28 pm

Hi. I havent check it in a while. It is working now, but there are some inconsistencies when it comes to how the game and application start. Sometimes when I restart my computer or update graphics drivers or do something else that I dont know about, it will crash the game upon getting 1/3 of the way past the initial loading bar. I dont know what would get in the way of Action running, but any help with that would be nice.

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