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Cracking audio
Posted: Sun Feb 13, 2022 8:53 am
by Tymorafarr
Is anyone getting cracking audio in your recordings? Is it still an ongoing issue?
Re: Cracking audio
Posted: Mon Feb 14, 2022 9:19 am
by Piotr
If you are experiencing cracking audio issues try lowering the volume of sound devices in Action!.
Re: Cracking audio
Posted: Wed Feb 16, 2022 5:15 pm
by Tymorafarr
Unfortunately, it still doesn't fix it. I dropped the system volume from 100% to 80% and I'm still hearing cracking sounds at random intervals. This is especially apparent during seemingly busy scenes with lots of audio ongoing at the same time
Never had any issue with audio until an Action update sometime mid last year
Re: Cracking audio
Posted: Thu Feb 17, 2022 8:25 am
by Piotr
Do you have surround system like 5.1 or 7.1?
Re: Cracking audio
Posted: Thu Feb 17, 2022 12:58 pm
by Tymorafarr
No, I do not have any surround system or hardware. Just a regular desktop audio
Re: Cracking audio
Posted: Fri Feb 18, 2022 6:36 am
by Piotr
Please send us screenshots from following tabs:
- Video Recording (showing all options),
- Settings -> Audio.
Re: Cracking audio
Posted: Fri Feb 18, 2022 9:30 am
by Tymorafarr
I have attached the screenshots
Re: Cracking audio
Posted: Tue Feb 22, 2022 8:43 am
by Piotr
Please provide us your PC DxDiag report. It will help us investigate your problem.
To run a dxdiag report follow the steps below:
If you are running Windows Vista or higher go to your task bar.
Click on, "Start Button".
Click on, "Run".
In the pop-up window enter dxdiag and hit ok.
The DirectX Diagnostic Tool pop-up window should appear.
Click on, "Save all information tab".
"Save As" window should be present.
Click on, "Save" (The file should be saved to your desktop as dxdiag)
Close the DirectX Diagnostic Tool.
Attach generated txt file to your reply.
Re: Cracking audio
Posted: Tue Feb 22, 2022 11:22 am
by Tymorafarr
Seems like I cannot attach .txt files in the thread
I posted the logs in pastebin
https://pastebin.com/fPfav7Td
Re: Cracking audio
Posted: Wed Feb 23, 2022 7:10 am
by Piotr
I still think that it is a volume problem. Probably caused by audio drivers.
Try lowering volume to 50% in Action! and see if issue persists.