1Phox
Posts: 1
Joined: Mon Dec 26, 2022 1:59 am
PC Specification: W10 Pro AMD Ryzen 7 3700X 8-Core 16 RAM

Need help, Action crash reccord

Mon Dec 26, 2022 2:28 am

Hello
First of all I want to say that this is not my first use of Action, I bought it on Steam and I have now 206h it works very well but since two months it is impossible for me to reccord.

I tried to solve the problem before coming to contact you by E-Mail but I didn't get any answer so I come to post here.

P.S: When I download Action via Steam in the "ActionRecorder" file I have 394 Files, 12 Folders but when I run Action 6 files are automatically deleted for some reason. I try to repair the files with the "check software file integrity" option but the problem repeats when I run Action.
Here are the files that are deleted:
/ActionRecorder/ : ficvdec_x64.dll | ficvdec_x86.dll | nvEncodeAPI.dll | tscap_x64.bin | tscap_x86.bin
/ActionRecorder/Splash : nvEncodeAPI.dll

I then tried to install the action_4_9_0_setup version and then copy the entire /Program Files (x86)/mirillis/ folder to the /ActionRecorder/ location. Once this was done, I was able to start the recorder, I see the timer running (Before this manipulation Action crashes directly when I launch the recording) but when I press F9 or "Stop" Action crashes and nothing is recorded.

I thank you for your future answers and your help.

Piotr
Posts: 1475
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Need help, Action crash reccord

Tue Dec 27, 2022 9:25 am

Do not worry about missing files.
Go to Action's location and open crash folder. Send us files that are stored there.
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