Black Screen on Recordings after Windows Update 24H2
Posted: Wed Nov 12, 2025 9:27 am
Hello,
I recently updated to Windows 11 Version 24H2, and now I am encountering a critical issue with Action!
Whenever I try to record Desktop or Gameplay (using the active screen mode), the resulting video file has audio but a completely black screen.
Steps I have taken (Troubleshooting):
I have tried both MP4 and AVI recording formats—the issue persists.
I completely uninstalled and reinstalled Action!
I have reverted my NVIDIA driver to an older version (555.85), but that did not fix it.
If I switch to Active Desktop Region recording, it works correctly, but I need the full-screen mode for games.
This leads me to believe there is a compatibility issue between the latest Windows update and Action!'s screen capture method, specifically the display driver interface.
Has anyone else experienced this, or does anyone have a fix?
Product: Mirillis Action! Version: 4.29.3 (Latest stable build) OS: Windows 11 Pro (Version 24H2) Graphics Card: NVIDIA GeForce RTX 3070 (Driver 555.99)
Thank you!
I recently updated to Windows 11 Version 24H2, and now I am encountering a critical issue with Action!
Whenever I try to record Desktop or Gameplay (using the active screen mode), the resulting video file has audio but a completely black screen.
Steps I have taken (Troubleshooting):
I have tried both MP4 and AVI recording formats—the issue persists.
I completely uninstalled and reinstalled Action!
I have reverted my NVIDIA driver to an older version (555.85), but that did not fix it.
If I switch to Active Desktop Region recording, it works correctly, but I need the full-screen mode for games.
This leads me to believe there is a compatibility issue between the latest Windows update and Action!'s screen capture method, specifically the display driver interface.
Has anyone else experienced this, or does anyone have a fix?
Product: Mirillis Action! Version: 4.29.3 (Latest stable build) OS: Windows 11 Pro (Version 24H2) Graphics Card: NVIDIA GeForce RTX 3070 (Driver 555.99)
Thank you!