Posts: 1
Joined: Wed Mar 15, 2023 11:45 am
PC Specification: windows 10, I5 11400f, pl h510, 8gb mem

Audio track stop loading in Camtasia

Wed Mar 15, 2023 11:58 am

Action! and Camtasia have been my dynamic duo for almost 10 years by now and I never really had any issues. But unfortunately, it's been 2 months that I've been facing this issue when trying to edit my videos.

After opening the video on Camtasia, the audio track begins to load, but sometimes it just stops midway through. If I play the video from that part, normally is the video that just stops for a few seconds, refusing to play, or even crashing my video player. I tried multiple things to fix it, but unfortunately without any results. I can't even upload the raw video because Youtube says it's corrupted or something.

Keep in mind that this issue only happens 50 to 60% of the times I'm recording, so this is pretty random.... But annoying, because it's hard to keep backing up my saves all the time, and I end up losing more than 30 minutes everytime....
I appreciate any help on this matter.

Posts: 1477
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Audio track stop loading in Camtasia

Thu Mar 16, 2023 6:39 am


Please provide us screenshots from following tabs:
- Video Recording (showing all options),
- Settings -> Video,
- Settings -> Audio.

Alse, could you please provide me a video sample where your issue occurs? Please upload your original video file to one of the popular sharing sites like Google Drive or Dropbox. It will help us investigate your issue.
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