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Sascha
Posts: 3
Joined: Mon Sep 13, 2021 4:21 am
PC Specification: 6-Core Ryzen7, RTX 2060 Super, Win 10.

Can no longer edit Action! Recordings.

Mon Sep 13, 2021 4:50 am

Hello, I updated my action version from I think it was 4.16.x to the newest version 4.21.4 and now I am unable to edit recordings in DaVinci Resolve. They also won't play properly in windows video player or VLC. Here's what happens when I try to play/import the files, they both work in the built in Action player but mixed results elsewhere.

Resolve: .MP4 imports and plays audio, but no video. Has a "Media Offline" displayed over the video box but otherwise the audio is fine. Trying to import .AVI just results in a brief pause and nothing being imported.

VLC: Seems to play MP4 ok but .AVI has horrendous buzzing over the audio track.

Windows video player: MP4 gives some errors but plays audio. .AVI just displays unknown file format error.

Additional information:
- It was working fine before the update
- I tried updating Resolve but it didn't fix the problem
- I have "Allow multi-channel audio recording" turned OFF. I double checked because know having this on has caused me a lot of issues in the past.
- I have tried both recording my desktop and a selected application window.
- I imported some screen captures I made with a slightly older version of action and they work fine EVERYWHERE.
- Here is an example recording which I now can't edit (https://drive.google.com/open?id=10a1ga ... xtBtSKvvdb)


I wanted to reinstall the old 4.16 version to keep working but I can only find downloads for the latest version and latest updates of old major versions 3.xx.x etc. :x

Piotr
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Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: Can no longer edit Action! Recordings.

Mon Sep 13, 2021 9:17 am

Hello.

Your video is in a HEVC format. HEVC format was never supported in DaVinci Resolve, neither do AVI.
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User avatar
Sascha
Posts: 3
Joined: Mon Sep 13, 2021 4:21 am
PC Specification: 6-Core Ryzen7, RTX 2060 Super, Win 10.

Re: Can no longer edit Action! Recordings.

Mon Sep 13, 2021 10:57 am

Piotr wrote:
Mon Sep 13, 2021 9:17 am
Hello.

Your video is in a HEVC format. HEVC format was never supported in DaVinci Resolve, neither do AVI.
Yes! That fixed it! Thank you, I've been pulling my hair out all day trying to figure out what was wrong. I don't know how or when it got changed over to HEVC
Screenshot 2021-09-13 035557.jpg
Screenshot 2021-09-13 035557.jpg (18.09 KiB) Viewed 10416 times
. Guess I just glossed over the dropdown since it looked like a string of gibberish to me.

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