Posts: 3
Joined: Tue Jul 23, 2019 3:52 am
PC Specification: Android

Windows 7 Black screen

Sun Mar 21, 2021 6:12 am

Hey dear devs

I got windows 7 Laptop and when i try to remote my windows 10 pc i get a black screen that saying no signal and a big descconect button

Am i missing any drivers ?

Ty for the help

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Mirillis Team
Posts: 152
Joined: Fri Dec 11, 2009 3:16 pm
PC Specification: Core i9-7940X, nVidia RTX2080 SLI, Win10

Re: Windows 7 Black screen

Sun Mar 21, 2021 10:04 pm

Hi Eran,

Do you have Aero enabled on Windows 7? Also make sure to have recent drivers installed. A black screen can mean:
1. Hi performance desktop capture is not possible (driver problem)
2. Device needs authorization on server before any signal can be transmitted

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