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4k isn't working

Posted: Tue Aug 21, 2018 7:41 am
by Khayn
I've seen people complaining about this but I have to say it too, it just doesn't work. Not on Splash Pro EX, and not on Splash 2.0 or whatever version you are. It just plays the audio and this annoys me so much. I hope you all fix this soon enough, because I'm unistalling it. I waited months to watch Avengers on blu-ray 4k with Splash Motion² and now I can't.

Re: 4k isn't working

Posted: Wed Aug 22, 2018 12:13 pm
by radi
Hello,

Could you please provide us more details? What exactly is the problem? Do you have a problem with Motion² in 4K?

Re: 4k isn't working

Posted: Wed Aug 22, 2018 4:22 pm
by Khayn
It just plays a audio file instead, and the audio doesn't even work.

Re: 4k isn't working

Posted: Wed Aug 22, 2018 4:56 pm
by Khayn
It's a video file but it recognize as an audio. And the audio seems to be playing but you can't hear it too.

Re: 4k isn't working

Posted: Fri Aug 24, 2018 11:48 am
by radi
What video codec is used in this video file?

Re: 4k isn't working

Posted: Fri Feb 08, 2019 8:50 am
by lol
radi wrote:
Fri Aug 24, 2018 11:48 am
What video codec is used in this video file?
that's why i told you to add MediaInfo to Splash.

Re: 4k isn't working

Posted: Mon Mar 11, 2019 1:33 pm
by YH2135
I love this player, but as you can see, it couldn‘t play 4K HDR HEVC,.Let me show you the video.
General
Format : BDAV
Format/Info : Blu-ray Video
File size : 17.2 GiB
Duration : 51 min 16 s
Overall bit rate mode : Variable
Overall bit rate : 48.1 Mb/s
Maximum Overall bit rate : 109 Mb/s

Video
ID : 4113 (0x1011)
Menu ID : 1 (0x1)
Format : HEVC
Format/Info : High Efficiency Video Coding
Commercial name : HDR10
Format profile : Main 10@L5.1@High
Codec ID : 36
Duration : 51 min 15 s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0 (Type 2)
Bit depth : 10 bits
Color range : Limited
Color primaries : BT.2020
Transfer characteristics : PQ
Matrix coefficients : BT.2020 non-constant
Mastering display color primaries : Display P3
Mastering display luminance : min: 0.0050 cd/m2, max: 1000 cd/m2
Maximum Content Light Level : 1000 cd/m2
Maximum Frame-Average Light Level : 120 cd/m2

Audio
ID : 4352 (0x1100)
Menu ID : 1 (0x1)
Format : DTS XLL
Format/Info : Digital Theater Systems
Commercial name : DTS-HD Master Audio
Muxing mode : Stream extension
Codec ID : 134
Duration : 51 min 15 s
Bit rate mode : Variable
Channel(s) : 6 channels
Channel layout : C L R Ls Rs LFE
Sampling rate : 48.0 kHz
Frame rate : 93.750 FPS (512 SPF)
Bit depth : 16 bits
Compression mode : Lossless

Text
ID : 4768 (0x12A0)
Menu ID : 1 (0x1)
Format : PGS
Codec ID : 144
Delay relative to video : 8 s 508 ms