BrettOnTheNet
Posts: 5
Joined: Mon Apr 09, 2012 10:21 am
PC Specification: Windows Vista, 3GB Ram

[SOLVED] Splash Lite Crashing on startup

Tue Nov 13, 2012 10:52 am

Hi There

I just installed the latest version of Splash Lite (well at least I think it is the latest. I got it from mirillis.com) onto my freshly reinstalled Vista SP2 Dell Inspiron 1520

I have previously had this installed no problem at all. And then after a while I would get no sound on mp4 files.

After having installed it again, now when I try to open it I immediately get an error "Splash Lite has stopped working". Windows reports the following.

Problem Event Name: APPCRASH
Application Name: SplashLite.exe
Application Version: 1.8.0.0
Application Timestamp: 50377820
Fault Module Name: SplashLite.exe
Fault Module Version: 1.8.0.0
Fault Module Timestamp: 50377820
Exception Code: c0000005
Exception Offset: 00084405
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: ecc6
Additional Information 2: 61ec600f444b576f29b86808c3e37c52
Additional Information 3: b599
Additional Information 4: d82f0d340792acdee0eb9319b98301bf

That all means very little to me. Can anybody help me diagnose what is going wrong here?

Thanks
Brett
Last edited by BrettOnTheNet on Thu Nov 15, 2012 6:47 am, edited 1 time in total.

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radi
Mirillis Team
Posts: 3508
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Splash Lite Crashing on startup

Tue Nov 13, 2012 1:02 pm

You said that you installed Splash Lite on your freshly reinstalled system. Have you done updating all service packs, drivers and windows updates?
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BrettOnTheNet
Posts: 5
Joined: Mon Apr 09, 2012 10:21 am
PC Specification: Windows Vista, 3GB Ram

Re: Splash Lite Crashing on startup

Tue Nov 13, 2012 6:15 pm

Hi there

Thanks for responding

Yes, all the windows updates and service packs and drivers are up to date.

Thanks
Brett

BrettOnTheNet
Posts: 5
Joined: Mon Apr 09, 2012 10:21 am
PC Specification: Windows Vista, 3GB Ram

Re: Splash Lite Crashing on startup

Thu Nov 15, 2012 6:46 am

Just to close this off. I discovered that several Optional Vista updates had not been applied. I have applied those now, and the problem seems to have been remedied.

User avatar
radi
Mirillis Team
Posts: 3508
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: [SOLVED] Splash Lite Crashing on startup

Thu Nov 15, 2012 11:47 am

Great! I'm closing this thread now. If you have any other questions or problems, do not hesitate to make another one.
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