oabeljoga
Posts: 4
Joined: Sat Jan 12, 2019 5:01 pm
PC Specification: i7 8700K, GTX 1060 6 GB . WIN 10 PRO

issue with Elgato hd 60s ( Can't select in list)

Sun May 05, 2019 8:43 am

Hi, i buyed a Elgato HD60s to record PS4 gameplays but when i try to select this device in Action they show the option but i cant select this, i tryed a lot of things but nothing change, someone have a idea?

Thanks!
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Piotr
Posts: 1473
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: issue with Elgato hd 60s ( Can't select in list)

Mon May 06, 2019 7:05 am

Please uninstall Elgato software and install the latest drivers for this device.
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Praewranoi
Posts: 1
Joined: Sat May 18, 2019 3:38 pm
PC Specification: 10270

Can't choose to use capture card

Sat May 18, 2019 4:04 pm

Can't choose to use capture card
https://drive.google.com/open?id=1jj80Z ... 9xnIcyRwWH


OS: Windows 10
Video Card: nvidia geforce 860M
Memory: 12 GB
Monitor Resolution: 1920x1080
Card capture: Elgato hd60 s

Befor I install new windows I can use.

oabeljoga
Posts: 4
Joined: Sat Jan 12, 2019 5:01 pm
PC Specification: i7 8700K, GTX 1060 6 GB . WIN 10 PRO

Re: issue with Elgato hd 60s ( Can't select in list)

Wed May 22, 2019 4:53 am

Piotr wrote:
Mon May 06, 2019 7:05 am
Please uninstall Elgato software and install the latest drivers for this device.
I triyed this but the issue continues.

Piotr
Posts: 1473
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: issue with Elgato hd 60s ( Can't select in list)

Wed May 22, 2019 5:56 am

oabeljoga wrote:
Wed May 22, 2019 4:53 am
Piotr wrote:
Mon May 06, 2019 7:05 am
Please uninstall Elgato software and install the latest drivers for this device.
I triyed this but the issue continues.
Please provide us your PC DxDiag report.
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Find us on Facebook:
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oabeljoga
Posts: 4
Joined: Sat Jan 12, 2019 5:01 pm
PC Specification: i7 8700K, GTX 1060 6 GB . WIN 10 PRO

Re: issue with Elgato hd 60s ( Can't select in list)

Wed May 22, 2019 3:41 pm

Piotr wrote:
Wed May 22, 2019 5:56 am
oabeljoga wrote:
Wed May 22, 2019 4:53 am
Piotr wrote:
Mon May 06, 2019 7:05 am
Please uninstall Elgato software and install the latest drivers for this device.
I triyed this but the issue continues.
Please provide us your PC DxDiag report.
Here.

Dx Dialog : https://drive.google.com/file/d/1bbpd7S ... sp=sharing

Piotr
Posts: 1473
Joined: Mon Jan 02, 2017 11:20 am
PC Specification: i7-6700, 16GB RAM, GTX 1070

Re: issue with Elgato hd 60s ( Can't select in list)

Fri May 24, 2019 12:21 pm

oabeljoga wrote:
Wed May 22, 2019 3:41 pm
Piotr wrote:
Wed May 22, 2019 5:56 am
oabeljoga wrote:
Wed May 22, 2019 4:53 am


I triyed this but the issue continues.
Please provide us your PC DxDiag report.
Here.

Dx Dialog : https://drive.google.com/file/d/1bbpd7S ... sp=sharing
New update fixing this issue will be release soon.
Follow us on Twitter:
http://twitter.com/MirillisTeam
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toxicsnowball
Posts: 1
Joined: Wed Jan 27, 2021 8:23 am
PC Specification: windows 10

Re: issue with Elgato hd 60s ( Can't select in list)

Wed Jan 27, 2021 8:34 am

same here I uninstalled Elgato but it still doesn't work I've tried everything any idea what to do?

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