Piotr wrote: ↑Fri Mar 05, 2021 7:13 am
We have this Elgato card and we have no problem recording sounds from it.
Please provide us your PC DxDiag report. It will help us investigate your problem.
To run a dxdiag report follow the steps below:
If you are running Windows Vista or higher go to your task bar.
Click on, "Start Button".
Click on, "Run".
In the pop-up window enter dxdiag and hit ok.
The DirectX Diagnostic Tool pop-up window should appear.
Click on, "Save all information tab".
"Save As" window should be present.
Click on, "Save" (The file should be saved to your desktop as dxdiag)
Close the DirectX Diagnostic Tool.
Attach generated txt file to your reply.
I also have the issue of my 4K60 Pro MK2 not having any audio detected in Action. I basically have to play my audio through another software, like monitoring the audio in OBS, to have Action pick up the audio that way by recording desktop audio. If I'm not using any software to monitor the audio, nothing will come through in the video/stream at all.
I've tried installing various versions of Action all the way back to 4.10.5, with none of them making a difference to audio capture.
I've tried attaching my .txt report directly to this post, but it keeps saying the attachment has an invalid file extension. I'll add a url to the txt file, which hopefully will work fine.
https://1drv.ms/u/s!Ao2TIc9RKrE1hcBmMiI ... A?e=fraNLn
Thanks in advance for any help.