Hi, good morning, good afternoon, good afternoon, how are you?
I'm getting in touch because I'm having a problem with my HP notebook when I try to open Action.
My notebook has 2 video cards, one integrated with the Motherboard (From Intel) and one dedicated (from AMD)
The problem is the second, if I change my notebook's Power Level to Maximum Performance, by default, Alternate Dynamic Graphics are set to Maximize Performance, and if set to this option, Action opens, in the loading screen it closes, it does not report any errors or anything, it just closes.
Could you help me with this problem?
If I leave in other options of energy like for example the Balanced, the games until begin, but, by default they load with the integrated video card (Intel), and, its performance is very bad since I do not have a good amount of RAM, so I only have good performance using the dedicated video card from AMD.
If you want, these are the specifications of my Notebook:
- Operating system: Windows 10 Pro x64
- Processor: Intel Core i5-7200u 2.5GHz (4 CPUs)
- Memory RAM: 8GB
- Integrated Video Card: Intel HD Graphics 620 (4GB Compatible)
- Dedicated Video Card: AMD Radeon R5 M330 (2GB Dedicated)
All the drivers are updated to the latest version, but, I hope this information will be useful, if it is necessary some more specifications, please inform me
Thank you in advance for your attention and I await your return.