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WarBlack
Posts: 3
Joined: Sat Mar 30, 2013 3:07 am
PC Specification: I5-2500k, AMD 6950 2gb, windows 8 pro

wtf! help please!

Sat Mar 30, 2013 3:41 am

Hello, i have a BIG problem.

yesterday i bought Action! and love it, but:

Image

If you see, when encoding My Videos get double the time as the original, and causes reproductive failure, the video ends up at minute 32, but the audio stops and resets when the video comes at minute 1:04:32

Recording: 1080p @ 60fps

Encoding: I have tried to 1080p, with normal and high profile, and all possible qualities.

Sorry for my english but that's pissed me off that bug or whatever.

Please, help me.

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radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: wtf! help please!

Sat Mar 30, 2013 7:22 pm

Thanks for the report. It looks like your issue need a closer investigation. Please send an e-mail to our tech support via support@mirillis.com.
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User avatar
WarBlack
Posts: 3
Joined: Sat Mar 30, 2013 3:07 am
PC Specification: I5-2500k, AMD 6950 2gb, windows 8 pro

Re: wtf! help please!

Tue Apr 02, 2013 2:38 pm

Thanks, i'll send an email with this issue, hope they can help me :D

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Rikudou
Posts: 54
Joined: Tue Feb 26, 2013 7:08 pm
PC Specification: Windows 7

Re: wtf! help please!

Sun Apr 07, 2013 12:56 pm

WarBlack this happens for me as well occasionally - it seems to happen when or if I try to do something else with another program at the same time on the PC and it doesn't seem to matter how big the program is.

User avatar
WarBlack
Posts: 3
Joined: Sat Mar 30, 2013 3:07 am
PC Specification: I5-2500k, AMD 6950 2gb, windows 8 pro

Re: wtf! help please!

Mon Apr 22, 2013 3:02 am

Problem solved!

There an issue with GX option in Xonar audio card, just deactivate it and bug fixed!

Regards :mrgreen:

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radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: wtf! help please!

Mon Apr 22, 2013 4:27 pm

WarBlack wrote:Problem solved!

There an issue with GX option in Xonar audio card, just deactivate it and bug fixed!

Regards :mrgreen:
Thanks for the update. I will left this open for future reference.
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