patekpo
Posts: 3
Joined: Tue Jul 16, 2013 11:27 pm
PC Specification: Compaq, IGMA 4500m, Windows 7

Problem with the Aero in Windows 7

Tue Jul 16, 2013 11:35 pm

Hello. I have a problem when I want to record, I said that the Aero is not enabled (it is). Whether you are looking for on the internet on how to activate the Aero (although I already have it enabled)as active and deactivated, in addition to changing the theme to the Aero and nothing. Help T_T

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radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Problem with the Aero in Windows 7

Fri Jul 19, 2013 9:35 am

It's seems really strange. Could you contact our support team via support@mirillis.com with your problem?
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OG1
Posts: 2
Joined: Sat Jul 20, 2013 11:20 pm
PC Specification: Windows 7

Re: Problem with the Aero in Windows 7

Sat Jul 20, 2013 11:26 pm

I just got the same error message. I did send an email to the support address posted above, but wanted to reply in here.

Aero is an effect for Windows Vista. Windows 7 Home does not have this Aero effect, so this error will continue to happen until that issue gets resolved by mirillis. Apparently, the graphics card we have does not recognize that application, because it doesn't need to.

That's all I know for now, but wanted to share the info in case someone else has the problem too.

I hope it gets worked out so I can try this software!!! :)

patekpo
Posts: 3
Joined: Tue Jul 16, 2013 11:27 pm
PC Specification: Compaq, IGMA 4500m, Windows 7

Re: Problem with the Aero in Windows 7

Sun Jul 21, 2013 5:02 pm

Sure, because i will be in contact and i hope that you will answer me as soon as possible, as they need to burn.

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radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Problem with the Aero in Windows 7

Mon Jul 22, 2013 5:08 pm

Which version of Windows do you have exactly? Home, Professional, Enterprise?
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OG1
Posts: 2
Joined: Sat Jul 20, 2013 11:20 pm
PC Specification: Windows 7

Re: Problem with the Aero in Windows 7

Mon Jul 22, 2013 5:49 pm

radi wrote:Which version of Windows do you have exactly? Home, Professional, Enterprise?
If you're asking me, I have Windows 7 Home Premium, 64 bit.
ATI Radeon HD 4200 graphics, AMD Athlon II X2 Processor 3.00 GHz

patekpo
Posts: 3
Joined: Tue Jul 16, 2013 11:27 pm
PC Specification: Compaq, IGMA 4500m, Windows 7

Re: Problem with the Aero in Windows 7

Mon Jul 22, 2013 10:25 pm

Already fix it, put it in compatibility mode for Windows Vista and i walks perfect. :D

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