bitustacon
Posts: 1
Joined: Thu Aug 15, 2013 3:51 pm
PC Specification: alienware m17 windows 8

2 issues

Thu Aug 15, 2013 3:55 pm

i have 2 issues
1. whenever i finish recording and hit my hotkey "end" to finish the recording it crashes the game im playing and the recording is on my folder but i cant view it it is always about 2 seconds of black screen no sound.

and

2. the sound including my voice is always sped up really quickly making me and the game sound rather chipmunky and unintelligeble

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radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: 2 issues

Fri Aug 16, 2013 8:29 am

Quote from Mirillis facebook page:
Some of our users may experience problems where Action! Is crashing game or application after the recording process is stopped. Recorded game or application usually crash and recorded video becomes broken and unusable.

This problem occurs with Intel HD series and Nvidia Optimus computers. The cause of this problem is the newest Intel Graphics Drivers update (9.18.10.3165)

Unfortunately this problem, which also occurs with other vendors applications is caused by faulty Intel drivers. We strongly recommend reversing your drivers version to the previous one where the issue doesn't occur (9.17.10.2932). We have already informed Intel about this problem.

This also affects exporting process in Action! and Splash PRO EX when Hardware Acceleration is turned on.
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