douchie0221
Posts: 4
Joined: Wed Oct 02, 2013 4:17 am
PC Specification: i5-3570K GTX 770 8GB 1600mhz

Action! Causing Directx errors/game crashing

Wed Oct 02, 2013 4:27 am

Lately I've been getting game crashes with Action! While gaming on Battlefied 3, Battlefield 4 Beta, Grid 2 and Metro Last LIght.

I get this error and the game crashes: DirectX function "GetDeviceRemovedReason" failed with
DXGI_ERROR_DEVICE_HUNG: Device hung due to badly formed
commands.. GPU: "NVIDIA GeForce GTX 770 ", Driver: 33140

I've only had this problem since installing and running Action!, I'm using the Intel quick sync mp4 container at 1080p, 30FPS and recording to a separate HDD. Windows 8.1


In My event viewer this is the error I have received.

Faulting application name: nvxdsync.exe, version: 8.17.13.3140, time stamp: 0x52452364
Faulting module name: action_x64.dll, version: 0.0.0.0, time stamp: 0x5241a7eb
Exception code: 0xc0000005
Fault offset: 0x0000000000006e85
Faulting process id: 0x494
Faulting application start time: 0x01cebe7df4966288
Faulting application path: C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
Faulting module path: F:\Program Files (x86)\Mirillis\Action!\action_x64.dll
Report Id: bc776cef-2a71-11e3-bf40-60a44c60652f
Faulting package full name:
Faulting package-relative application ID:

I have only had these errors and game crashes with Action! running.

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radi
Mirillis Team
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Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Action! Causing Directx errors/game crashing

Thu Oct 03, 2013 2:37 pm

Could you post a DxDiag report here?
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douchie0221
Posts: 4
Joined: Wed Oct 02, 2013 4:17 am
PC Specification: i5-3570K GTX 770 8GB 1600mhz

Re: Action! Causing Directx errors/game crashing

Thu Oct 10, 2013 10:13 am

Which part of the report do you want? the entire report or just a certain section?

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radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Action! Causing Directx errors/game crashing

Thu Oct 10, 2013 12:20 pm

douchie0221 wrote:Which part of the report do you want? the entire report or just a certain section?
Full one.
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douchie0221
Posts: 4
Joined: Wed Oct 02, 2013 4:17 am
PC Specification: i5-3570K GTX 770 8GB 1600mhz

Re: Action! Causing Directx errors/game crashing

Thu Oct 10, 2013 8:07 pm

I attached the report seeing as how big it is. I am running BETA drivers right now but also note that this happens with certified WHQL drivers as well.

*EDIT* I cant attach the .txt file and there is too much text to post within the response box.

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radi
Mirillis Team
Posts: 3507
Joined: Fri Mar 09, 2012 12:31 pm
PC Specification: i7-3610QM, 8GB RAM, GTX 660M

Re: Action! Causing Directx errors/game crashing

Wed Oct 16, 2013 12:05 pm

douchie0221 wrote:I attached the report seeing as how big it is. I am running BETA drivers right now but also note that this happens with certified WHQL drivers as well.

*EDIT* I cant attach the .txt file and there is too much text to post within the response box.
Please contact our support team via support@mirillis.com. Attach your DxDiag report to your e-mail.
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douchie0221
Posts: 4
Joined: Wed Oct 02, 2013 4:17 am
PC Specification: i5-3570K GTX 770 8GB 1600mhz

Re: Action! Causing Directx errors/game crashing

Sat Oct 19, 2013 5:40 am

Just wanted to post a quick update and say that I've found that running these games in windowed mode/borderless alleviates all stuttering while recording and during the recording playback. Strange.

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